This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We purchased a 2010 Dodge Grand Caravan in December 2010. Three weeks ago as I was pulling out of a driveway that had a drain gutter dip the van shut off completely. I hit the dip at about 10 mph. Two weeks ago it happened again. This time when I went over a speed bump in heavy traffic. The Dodge dealer repair shop said they could not find any loose connections or codes. They seemed to care very little of our report and said they could not recreate the trouble and to call them next time. Only after calling the dealer executives we are to bring the van back for a check by a mechanic. Other thoughts: Both times I had to put the gear in neutral to restart. Both front tires hit at the same time. When only one wheel hits a bump or pothole, it does not happen. We were at about 5,000 miles when this happened.
I purchased a brand new 2010 Grand Caravan SE in January. While making a turn over a puddle of water the car powered down, I.e. lost power steering and all control. I then took the key out and put it back in and it powered up. This occurred within the 1st 100 miles. At 350-400 miles it started to power down while stopping at a red light but did not completely shut down. This occurred again between 450-500 miles. I took the car into the dealer & they could not find a problem. I contacted the dealer for each occurrence. No accidents, yet.
- Newark, NJ, USA
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- Alpine, CA, USA