This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle was losing motive power intermittently. The contact stated shifted to park(P) and turning off and restarted the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel lines, spark plugs, and throttle body needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a local dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The contact was made aware of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. The consumer stated that they paid out of pocket for repairs according to the recall.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that after starting the vehicle, the vehicle almost stalled. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that several attempts were needed to start the vehicle. There was no warning light illuminated. The contact had taken not the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.
Interior panel lights will dim and flicker, headlights dim, radio will lose power, cabin fans for air conditioning will slow then the engine dies. This can happen while idling or driving at highway speeds without warning. When the engine dies all power steering is lost and braking and control is extremely difficult. After stopping the gear shift will not move into park and the key will not move to the off position for several minutes. Diagnosis narrowed this down to the TIPM. It was replaced and the issue stopped for 6 months then reoccurred. TIPM replacement again fixed the issue. Obviously the TIPM's have a defect and has been widely reported. Major issue is that only remanufactured TIPMS are available from the same defective build. Dealer charges over $1000 for the part and more to install it. There should be a class action lawsuit on this obvious dangerous defect that has not been addressed by Dodge.
When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or death. The dealership is aware of this problem now and confirms this is a significant safety issue, but that their hands are tied unless Crystler helps. L25 is the known safety recall for the 2010 Dodge Grand Caravans- build dates 3months less than ours- July 2010 verses Oct. 2010. With our Dodge experiencing the same issue and safety concerns as the recalled ones, we then called Crystler at (800) 853-1403 to report the issue and advocate for the repair and/or extension of the recall. An employee named Myah said "there's nothing we can do b/c recall is VIN specific and doesn't show yours as being recalled for this issue". I asked to speak with a supervisor to further discuss how to get the recall extended to our VIN, as the same safety issue is occuring, and the rep was very dismissive and told me "they were sorry they could not help and "no one is available at this time". I told her I didn't mind waiting on hold so the issue could be properly reported and addressed with a supervisor. She put me on hold again and then said "a supervisor can call you when they are available", but then she did not even ask for my phone number. I do not trust that she was acting in our best interest and feel she was being negligant. No one has called back. Please help. We are writing to #1) inform you of this safety issue #2) inform you of the known recall to address this safety issue- does not currently extend to our manufacture month #3) report Crystlers negligence in responding to this safety issue #4) to respectfully request a safety investigation should our VIN not be added to this
- Oceanside, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The engine shut off while driving. This has happened with my wife and myself over 20 times. I can shift it into neutral and restart the car. Sometimes it takes 2-3 times to start the car (again). One time I was going down a hill on a curve about 30mph and it shut down. I could barely turn the steering wheel manually to prevent me crossing the double yellow lines into another car. This could be very dangerous! I have not gotten around to taking it to a dealer 60 miles away. My car has not been inspected by anyone yet. There were no warning lights or messages or any other symptoms of the problem prior to the failures.
Engine has shut off while driving, van 2010 dodge purchased used from dealership @ 98,000 miles less then a yr ago. While driving dinging noise can be heard all gages go crazy and all lights come on from dashboard. This has occurred many times, my biggest fear is causing an accident while my children are with me. Van was taken in for service at local dealership, after a week I was told that there was no issue with the van. The frustrating part is this problem is not constant, and I can go weeks without any problems. Two days after pick from dealership problems started up again. Maybe a second trip to the dealership will give me some answers. I shouldn't be afraid to drive my van, but every time I get behind the wheel that is what if feel. This single mom can't afford to replace the van
The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that nothing needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 11V139000 (electrical system). The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
While driving in the city or in a highway all lights and engine stops also the steering wheel and the breaks harding you hardly steer it to the side road to stop the vehicle after few yards depends on the vehicle speed. We ere lucky no body was behind us in many occasions, I had this issue a month after I bought it used from a dealer and they told it is fixed, and now it is back, I coinsider it danger to me and to other drivers on the road.
The contact owns 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle loss power steering and braking functionality. The contact stated that he maneuvered to the side of the road and restarted the vehicle. Additionally, the vehicle failed to start while using the remote start feature. The contact also stated that his wife was not able to enter the vehicle using the keyfob. The contact stated that there was no warning lights illuminated. The contact called maguire Chrysler Dodge Jeep Ram of syracuse (959 hiawatha blvd w, syracuse, NY 13204) and informed the dealer of the failure. The contact was informed was to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that the ignition switch was previously replaced under recall. The contact was referred to a dealer for assistance. The contact mentioned that he had replaced the drivebelt and the tensioner pulley due to the drivebelt slipping. The failure mileage was approximately 150,000.
Engine stalls, steering wheel/brakes/gas pedal all lock up and become inoperable while driving/in motion. I could be going 10 mph or 50mph. Has happened on windy roads near my home as well as high traffic roads near work as well as on/off highway ramps. I've read hundreds of reports of this happening to my year make and model yet my VIN number has not been recalled? I only use my key fob (no others keys or key chains added). Purchased the vehicle used 3 years ago, has since had new transmission, new starter, and new battery trying to rectify this issue.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 65 mph, the speedometer cluster provided incorrect information prior to the vehicle losing motive power and stalling. The vehicle restarted independently. The contact stated that the failure recurred at various speeds. Additionally, the ignition key seized inside of the ignition switch and was unable to be removed. The contact contacted courtesy Chrysler Jeep Dodge Ram tampa (9207 E. adamo dr, tampa, fl 33619, (813) 694-8784) and was informed that the VIN was not under recall. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 191,466.
At 35,000 km with in warranty period check engine light came up. Went to dealer, they found cylinder # 5 misfired. Accordingly to dealer this was repaired by certified tech and van was in garage for 1 week. Then this van started stalling engine at 99,000 km approx. The engine stalls and no code is registered at low speeds and turns. Finally one day check engine light came up 0406 code came in while checking. My mechanic cleaned egr valve changed gaskets. It run fine bur still after couple of months the engine stared stalling occasionally. Leaving steering wheel hard to control and no breaks. At 135,00 the engine stopped running. Took to garage 2 cylinders were dead, have to spend $ 4,000 to get a used motor in this to bring it back to road. Changed timing belt, waterpump and extended warranty it did run fine for 6-7 months. It again started stalling at various speeds while driving, I searched, there are over 100 complaints and no solution. Went to mechanic many times but no code is stored but still van engine stall. It stalls even at 60 km/hr speed making it dangerous to operate on road. I can rear end or can get rear ended as it stalled. Most dangerous happened when it stalled while making a left turn and luckily the on coming traffic was bit far away and person was alert to stop safety without hitting. I am afraid if this happens again and a truck is coming straight. Dodge is not taking any responsibility or investigation for this issue. I will like saftey authorities to take action and save lives. It is not safe to keep driving this van but have no choice as there is no solution provided by manufacturer and have not much money in hand to buy another. Engine issue, front break issue are the main issues in this. Most importantly the sudden engine staling at any speed is a dangerous issue to have
The van cut off on me while driving on a city street.. there was no warning ahead of time. At first I was told that it was an electrical issue but even after fixing that the van don't want to start back up. And now the second shop is saying that the engine is gone but I don't think that that's the issue because I had a diagnostic test 3 weeks before and it said nothing about a bad engine
Just more and more problems with this van. Every person who purchased this van deserve their money back! I am so sick of wasting my money on this van. The braking system is horrible, transmission slips, stalls when it wants, or just doesnt start. And what is going on with the senors?? like come on you guys know this "family" van is not safe!!!!!! recall the whole [xxx] van all this has happened over the years of me having this van. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Cincinnati, OH, USA