This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the engine failed to shut off. When the keys were removed from the ignition switch, the engine remained running. The failure recurred twice. The vehicle was taken to a dealer, where it was diagnosed that the ignition switch needed to be replaced. The contact referenced NHTSA campaign number: 14V373000 (electrical system). The VIN was not listed under the recall. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 168,000.
Wife was driving car, was approaching a left turn off the highway into a side street and the engine turned off. She tried starting the car again with the car in park, with the key fob, and it did start again. Prior to this, when starting the car in the garage, several times it would start and turn off immediately. I thought it hadn't gotten enough gas to keep going so I just started it again. It might have been the ignition switch snapping out of the start position at that time as well.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving 35 mph, the engine stalled without warning. Also, the vehicle would shut off when the key was inadvertently touched within the ignition switch. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 183,589.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that when starting the vehicle, the key failed to release and fractured while in the ignition switch. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 38,000.
While driving the ignition switch turned off and resulted in a loss of power steering and brakes. Vehicle was in heavy traffic and almost caused a multiple car pileup. This has been happening for months. Dodge charged me $89 to diagnose and the result was the dealer told me to get an oil change and my radiator cap might be leaking. I contacted Dodge corporate escalating to a manager with no results. My wife and kids could have been killed. I was forced to trade to vehicle which costs me lots of money loss. Dodge did not care and either did the dealer. There are no other keys on the key ring to interfere.
A D V E R T I S E M E N T S
- Edmond , OK, USA