This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition switch would not turn off completely, key could not be removed. Ignition switch in this position disables shifter, too. Can't shift gears or get out of park without lifting hood and disconnecting shift cable from transmission. Once you stop and shift to park, say to check a tire, your car is immobilized leaving you at the mercy of traffic, thieves, and vandals Changing module behind switch said to cost $900, but when changed old key will not work, $200 for one new key, then Shifter needs to be replaced $850. So ~$1950 to fix, all the fault of anti-theft system which turns out to be a thief itself to the owner; this is the 4th anti theft system I've had fail in the last 12 years, all were >$500 repairs. I think the benefactors of these systems, the insurance companies, ought to be responsible for keeping them working, otherwise they are just shifting the burden to the vehicle owners, making the insurance companies the defacto thieves.
The ignition switch will just randomly cut off when driving. If you bump the keys, or hit a pothole or a bump in the road the ignition will kill the car. There was a recall for this type of problem on these vehicles in the past however my car was not included even though it has the same problem. No warning just dies, pulling into traffic, driving, turning it does this every day. It doesn't matter, it is scary to drive because you could get hit so easily if your car just turns off. Also when cranking it it will sometimes get stuck on the starting position and makes a crazy sound because it's stuck, please please please expand the recall to include my vehicle.
Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle to regain power. Sometimes the contact had to attempt to restart the vehicle several times. The contact contacted the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
- Spanish Fork, UT, USA
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Driver side rear door electric lock/unlocking mechanism stopped working approx. 3 years ago. Passenger side rear sliding door is jammed and won-??t open.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that nothing needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 11V139000 (electrical system). The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
The contact's daughter owns a 2010 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to open or operate as needed, without warning. The contact called federico Chrysler Dodge Jeep Ram (1875 E edwardsville rd, wood river, il 62095) where he was provided a diagnostic fee to inspect the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
When I am driving the car straight down the road, the car engine cuts off and the steering goes rigid and difficult to steer a I glide and pull the car to the side of the road. This has happened probably 30 times over the past 3 years. Twice (when the car was only a year or so old) the shifting has just slid out of place into another gear by itself. This is so so so dangerous. I have taken my car in to a mechanic several times. They have "fixed"issues trying to fix the problem, but I spend money on"fixes" that do not resolve this terribly frightening problem.
While driving in the city or in a highway all lights and engine stops also the steering wheel and the breaks harding you hardly steer it to the side road to stop the vehicle after few yards depends on the vehicle speed. We ere lucky no body was behind us in many occasions, I had this issue a month after I bought it used from a dealer and they told it is fixed, and now it is back, I coinsider it danger to me and to other drivers on the road.
The contact owns 2010 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle loss power steering and braking functionality. The contact stated that he maneuvered to the side of the road and restarted the vehicle. Additionally, the vehicle failed to start while using the remote start feature. The contact also stated that his wife was not able to enter the vehicle using the keyfob. The contact stated that there was no warning lights illuminated. The contact called maguire Chrysler Dodge Jeep Ram of syracuse (959 hiawatha blvd w, syracuse, NY 13204) and informed the dealer of the failure. The contact was informed was to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that the ignition switch was previously replaced under recall. The contact was referred to a dealer for assistance. The contact mentioned that he had replaced the drivebelt and the tensioner pulley due to the drivebelt slipping. The failure mileage was approximately 150,000.
The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 65 mph, the speedometer cluster provided incorrect information prior to the vehicle losing motive power and stalling. The vehicle restarted independently. The contact stated that the failure recurred at various speeds. Additionally, the ignition key seized inside of the ignition switch and was unable to be removed. The contact contacted courtesy Chrysler Jeep Dodge Ram tampa (9207 E. adamo dr, tampa, fl 33619, (813) 694-8784) and was informed that the VIN was not under recall. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 191,466.
Van stalls while driving, the engine completely cuts out without warning. This has happened several times since January 2020. This happens randomly while driving, while stopped at a light and at idle when in park. This is extremely dangerous because there is no warning, making it impossible to get out of harms way. Sometimes the van would start back up and other times it required a jump start. I have changed my battery and starter, and do not have any other keys on my key fob. There is a recall for the tipm ( totally integrated power module) and the ignition switch. I have called the Dodge dealership as well as checked several websites to see if my vehicle was recalled. It is not based on manufacture date and VIN. I am afraid for myself, my family and other innocent drivers. This is a very serious issue that will cause a very serious accident or fatality. I cannot sell or trade in this vehicle knowing that it is unsafe to drive.
The van cut off on me while driving on a city street.. there was no warning ahead of time. At first I was told that it was an electrical issue but even after fixing that the van don't want to start back up. And now the second shop is saying that the engine is gone but I don't think that that's the issue because I had a diagnostic test 3 weeks before and it said nothing about a bad engine
Everything to do with the braking system needs to be recalled including the sensors. 2018,2019,2020 I had to replace brakes, calipers, rotors, and hub assembly multiple times. This is not normal to keep replaces these parts. Many people experienced this problem and I sure many others will. There needs to be a recall on this.
A D V E R T I S E M E N T S
- Northport, AL, USA