This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated the tv installed in the middle of the ceiling failed to stay up as needed. The contact's grandson was cut on his head due to the failure. No medical attention was needed. The contact inquired about the failure with the dealer, who confirmed there was no recall regarding the failure. The contact was unsure of a diagnostic result for the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 187,000.
The contact's daughter owns a 2010 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to open or operate as needed, without warning. The contact called federico Chrysler Dodge Jeep Ram (1875 E edwardsville rd, wood river, il 62095) where he was provided a diagnostic fee to inspect the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Driver's side sliding door is stuck in the locked position and will not come unstuck. The key fob will not open/unlock the door. You cannot manually open/unlock the door
- South Chesterfield, VA, USA
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Going roughly 55/60 mph a deer hit my drivers side of the van, totally my van. Air bags did not deploy and when looking at the damage to my van I was told that my air bags should of deployed. The damage to my van was considered a "total loss" as well as I went through massage therapy and chiropractic care.
The contact owns a 2010 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system). While driving at unknown speeds in the rain, water entered the vehicle and the driver's side door and vent switch caught fire. The contact extinguished the fire. There were no warning indicators illuminated. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 124,367.
The driver side sliding door will not open. It does not respond to the fob nor trying to manually open it. The lock is completely stuck and neither handle opens the door.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that upon inspecting the vehicle, it was noticed that the rear axle prematurely cracked on both sides in the rear. The vehicle was not yet inspected and diagnosed by a dealer and an independent mechanic. The manufacturer was notified of the failure to determine if they would provide a solution. The approximate failure mileage was 100,000....updated 10/23/17 the consumer stated the dealer advised the vehicle was not covered under warranty due to it having over 100,000 miles. Updated 10/27/2017
When the vehicle is parked in sub-freezing temperatures for a few hours, the sliding doors, particularly the drives side will become non-function and cannot be opened. The locks click, but the door refuse to open. This is not a one-item occurrence. It continues to happen.
The contact owns a 2010 Dodge Grand Caravan. While the vehicle was parked, a child stood on top of the stow and go compartment on the rear driver side. The floor panel collapsed and the hinges failed. The child fell onto the floor of the vehicle. There were no injuries. The dealer diagnosed that the load floor latch failed and caused the panels to collapse. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,200.
While my wife was traveling in a highway at approximately 50 mph the spare wheel suspender cable broke. That caused a loud noise and a very rough ride because the spare wheel was stuck under the minivan. After dragging the spare wheel and the steel tray that support it under the minivan for approximately 200 meters, the wheel and tray eventually got loose and ended up in the middle of the highway. Incredibly as it may sound there were no other vehicles in the highway in same direction as my wife at that time and she was able to back up the minivan to a safe place, walk to the middle of the highway pick up the wheel and save it inside the minivan. Afterwards my wives continued to her destination were she parked on a very uneven street. At that moment a plastic protective cover fell off from where the spare tire used to be under the minivan. When I inspected the minivan I could not find any trace of the steel cable that suspends the wheel under the minivan. Upon turning bolt that is used to lower the spare tire the broken cable showed up under the minivan. I would suspect that the steel cable broke at the end terminal because that exact failure mode had already occurred with the parking brake steel cable and I had to replace it. The plastic cover that had fallen was part of the assembly were the spare tire is sandwiched between that cover and a metal tray. The spare tire was in the steel carrier and never got loose even when it was stuck under the minivan.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the spoiler became warped in warm temperatures. The dealer stated that the spoiler needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 29,038.
I was pulling into a parking spot at sam's club in woodbury, mn. As I was pulling in, my van rapidly accelerated and hit the car parked across from me head on. It felt as if I was riding a bumper car and I was whipped around a corner. My vehicle suffered damages at approximately $2600--so it wasn't just a simple bump. I am reasonably certain that this was not user error on my part. The brakes were repaired approximately 2 weeks before the accident.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while refueling, a passenger opened the rear driver's side door and it struck the contact's hand, causing him to release the fuel nozzle. The contact felt it was a most disastrous design flaw. The vehicle was not repaired. The failure and current mileage was 64,000.
I was driving on the highway at 60 mph, hit a large (approx 6 feet X 4 feet X 4 feet) wooden shipping crate. The crate exploded, and a board became lodged in the tire well and engine compartment. I also lost power the vehicle - the wrecker driver advised that the board appeared to have disconnected the computer wires. The crate hit on the front driver fender. The airbags did not deploy. I would think hitting something the size of the front end of a car at 60 mph should set off the air bags.
A D V E R T I S E M E N T S
- Mount Vernon, MO, USA