This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has an eldorado amerivan 14" lowered floor conversion. The front driver and passenger seats including lowered floor seat bases would not stay locked to the floor securement system. Slight pressure applied to both would cause them to become unlocked from the vehicle floor. Family drove around with this deficiency in the driver seat for approximately one month before noticing. Front passenger seat had been removed to allow for an occupied wheelchair position.
Driver arm rest does not support weight and will fall down causing driver to briefly lose control of car. We took the car to the dealership today and was told this is a design flaw and there is nothing they can do to correct this problem. So I have a 2010 Dodge Grand Caravan SE that has all kinds of problems like only getting 19 miles to a gallon when advertised as 25 and now the arm rest basically collapses any time weight is put on it on the driver's seat. All the other arm rests are supportive except the one you need most. The service department told me other customers have voiced the same complaint and he could take me to the new vans on the lot and show me the same problem with cars never driven so I know this is a defective arm rest just by what he has told me.
- Haines City , FL, USA
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- Raleigh, NC, USA