This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received notice of a recall on my Grand Caravan R03. I have been on a list for replacement of the ignition module since July 2015. I am having problems with the van starting. I have to flip the key 5-10 times to start it. Dodge is not supplying the part to the dealer ships. They have had more than enough time. I even contacted Dodge directly and they told me there was nothing they could do for me. The part number the dealership is waiting on is cbxzr036aa.
I bought my Dodge Grand Caravan on 09/09/2009. My complaint is with the key fob. I was using my first key fob & the vehicle would not start. I kept trying & eventually it did start. With years of use this plastic fob has become out of shape with tape on it. When I drove home it stopped while on the road home. I was able to safely pull over. My wife brought me the spare key fob. This has worked for a while & now it is acting up. I went to my local Dodge dealership & they want over $400 for two key fobs including reprogramming them. When I bought this vehicle Dodge never told me that the key fobs would only last for about 4 years. I have other vehicles with regular old fashioned keys & they still work properly even after 11 years. Thus I need Dodge to replace these key fobs or repurchase my vehicle. It is not safe to drive when it could stop at any moment.
The car for years just wont start. You turn the key and then nothing happens. It has been an ongoing issue for years and just happened again today on 3 separate trips. I have taken it to the dealership and nothing can be found. Also when backing out and turning the wheel, the car makes a grinding noise. Was told nothing can be done about that.
In October of 2013 I took my vehicle to my local Chrysler dealership explaining to them my car stalls when it comes to an incline in the road I'm talking mere inches, not climbing up gigantic hill. Since October it has continuously stalled out on me, to go so far as to just stopping at a red light. If I put my foot on the brake and began to slow down, the entire vehicle starts shaking and feels as though the tires are trying to grip the road and there is a jumping and jolting sensation. My car cuts off at least once a week since October. I've taken it to the dealership to run a diagnostic, but they can't find anything wrong with it. Of course they're willing to take the entire car apart and charge me for it but I can't afford that! what's happening to my vehicle is from a manufacture defect. I was so happy to see the news article on wed. Com today which is why I'm contacting you.
Van has been having problems starting, it makes a clicking noise but the van won't turn on, yet all other electrical devices continue to work perfectly. After several attempts the van will eventually start, but other times we have had to leave it overnight parked due to it not started after trying for almost an hour. We replaced the battery, and the problem persisted. We took it to a Dodge dealership and the win module was replaced and a new key was ordered and reprogrammed at a cost of almost $1000! a few weeks after getting the van back the problem started again and once again left me (pregnant) and my 2 young children stranded in 101 degree temperature. A tech from the dealership met with us this morning to look at the van and suggested it might be the starter. We can't continue to purchase parts and pay for labor and yet the vehicle isn't working as it should. This is dangerous for a pregnant woman with a newborn on the way and two young children.
- Grand Prairie, TX, USA
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A corroded valve stem let gojust after the low tire light came on. This was the first time this has happened. We managed to pull over to the berm and called aaa. The man came out and put the spare tire on and we were able to get home. I checked out the other valve stems and they are corroded also.
The events leading up to the failure = while vehicle in motion engine lost complete power and died on street---the failure how often it occurs = one time--- its consequences = towed to dealer for repairs---additional problems with the vehicle = 1-while Dodge Caravan was in motion'on the street'Dodge Caravan engine power was totally lost'Dodge Caravan came to a stop while holding the brake pedal down very hard! 2-transmission shift lever stuck in park with engine running - I could not move gearshift lever to drive- I had to turn off ignition and start engine again. 3-intermittent electrical operation of left and right sliding doors to open or close. 4-intermittent transmission jumps and a clunk noise at approximately 21 miles per hour speed. *(on 04-06-2010 vehicle bought in for same problem). 5-security system head and taillights do-not flash when car is armed or unarmed. 6-intermittent low tire pressure light symbol intermittently goes on/off or stays on. 7-engine idles high. 8-very low gas mileage. Approximately 12 miles city and 14 miles highway per 18 gallon tank = approximately 240 miles per tank-----vehicle id [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Henderson, NV, USA