This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drain for the ac leaks under the passenger side dash. A recall (K25) was issued because the leaking water can affect the air bag control. Chrysler will not cover this vehicle claiming the VIN # is not included. The problem and safety concerns are the same and the recall should be extended to cover all affected vehicles.
The contact owns a 2009 Dodge Grand Caravan. The contact noticed smoke coming from the engine. After inspection, he noticed that the heater had fractured and was causing water to leak onto the engine compartment. The contact took the part to the dealer where he was informed that the heater hose would need to be replaced. The manufacturer was made aware of the failure however, offered no assistance. No repairs were performed. The current and failure mileages were 73,866.
2009 D gr Caravan purchased new, have had to have front brakes rotors, shaved, then brakes & rotors replaced, then again rear rotors shaved at 22,000 miles. There definitely is an issue with the brakes on this vehicle. And needs to be address by Dodge. Also had electrical problems and van cut off on me once going 45 mph, then approx 25 mph, then again at a stop. This is the 1st new car I have ever purchased, not an easy thing for me as I only make $25,000 a yr and I am so frustrated that I promise I will only buy used from now on, if I am going to pay nearly $30,000 for a vehicle, I don't expect to have to have it in the shop 4 + times and to have to shell out a couple hundred dollars every 6 months on it.
The events leading up to the failure = while vehicle in motion engine lost complete power and died on street---the failure how often it occurs = one time--- its consequences = towed to dealer for repairs---additional problems with the vehicle = 1-while Dodge Caravan was in motion'on the street'Dodge Caravan engine power was totally lost'Dodge Caravan came to a stop while holding the brake pedal down very hard! 2-transmission shift lever stuck in park with engine running - I could not move gearshift lever to drive- I had to turn off ignition and start engine again. 3-intermittent electrical operation of left and right sliding doors to open or close. 4-intermittent transmission jumps and a clunk noise at approximately 21 miles per hour speed. *(on 04-06-2010 vehicle bought in for same problem). 5-security system head and taillights do-not flash when car is armed or unarmed. 6-intermittent low tire pressure light symbol intermittently goes on/off or stays on. 7-engine idles high. 8-very low gas mileage. Approximately 12 miles city and 14 miles highway per 18 gallon tank = approximately 240 miles per tank-----vehicle id [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Hamilton, NJ, USA