This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It started out as the van would not start almost everytime I got ready to leave and would have someone jump my battery, and it would start right back up. after a few weeks of having to do this, i had help jumping my battery once again but this time my wind shield wipers wouldnt shut off resulting in me having to take the fuse out and back in when it rains. when this happened the what i believe is called the "multi functional shift " (the stick on the left side of steering wheel that controls my wipers, wiper fluid, turn signals, bright lights, etc.) completely stopped working with no sign of it having problems previously. Along with that the stereo keeps flickering and switching channels on its own. Lastly, when i am pumping gas, i can barely pull up the trigger without the pump shutting off like as if my tank was full. This has all happened in the last 6 or 7 months or so and has not yet been investigated.
On 10 October 2022 @ 21:05 hours, I was driving home (to Waconia) from Academy College (Bloomington, MN). Upon entering I35 W North entrance ramp, I had engaged my left turn signal; looking in my driver-side mirror as I merged, I seen the headlights behind me & proceeded to accelerate on the freeway. I was partially in the lane when I heard a horn & wheels screeching to my left. I was close enough to the shoulder & quickly turned sharp then the vehicle blew by me, barely colliding with my vehicle. (I stayed steady & did box breathing as I tried to calm myself). The next day I was driving my van and when I used my left turn signal, I noticed on my instrument panel it was not reflecting my turn signal light, so when I had the near collision the night before, they did not see my turn signal light! The electrical problem with this 2009 Dodge Grand Caravan while driving; at 4-7 minute intervals, this happens while driving; headlights; wipers all instrument panel lights come on; chime rings all at the same time! Days before the near collision, I brought my van in to the mechanics shop and told the owner what was happening. He knew right away that it was the TIP Module needs replacement, due to corrosion under the fuse panel. He sends customers to the Chrysler dealer, which costs $3000 to install & there is a waiting period for the part.(had put $1900 into the ATV-multi vehicle reseal side cover; oil pan gasket & water pump; l/r & r/r calipers; brake fluid; engine coolant/conditioner kit & cooling system flush(which I had to borrow from a friend, as I am only on SSDI). I looked up the part # online & order it, from my friend again; $410. Since it has to be programmed; I watched a You tube video on how to do it. I have not gotten it fixed yet, as I hurt myself at my part-time Davanni-??s pizza delivery job, involving my brakes failing, nearly rolling over me. I file Work comp, then made a PIP Claim with my auto insurance for lost wages. I have 2-weeks off/Doctor. The contact stated the vehicle was taken to the d
While driving all electrical systems fail, warning lights flash on and off, power steering and brakes fail, all lights go out. If I do not pull over and turn the car off as soon as it starts, I will stall out in the middle of the road. This has been happening for months and every mechanic I take my car to states everything tests fine.
While driving all electrical systems fail, warning lights flash on and off, power steering and brakes fail, all lights go out. Can shift to neutral and restart, drive on until it repeats.
- Colonial Beach, VA, USA
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The contact owns a 2009 Dodge Grand Caravan. The contact stated that while the vehicle was parked at his residence, a fire started from the drivers side tail light. The tail light, the rear bumper, and part of the rear seat were melted, additionally the rear windshield shattered. The fire department was called and they extinguished the fire using chemical powder and water. The fire marshal wrote an incident report. The contact stated no warning light was illuminated. The contact did not take the vehicle to a local dealer to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.
The window track broke on the driver side window. The motor was good because it still worked to rolls down all windows except the wing windows! so we replace the track got it all in every window worked except the wing windows again! then it broke 2 weeks later again so we bought the whole set up for driver window track & motor, sill wing windows won't work and the track on the driver window broke less than a week after putting it in! now I have wood holding the driver side window up and my wing windows still won't open! I'm not sure specific dates so I'm gonna guess below I can get record from autozone to prove I've bought the parts 2 times!
Airbag light came on when started vehicle and never turned off. Took it in to dealer and was told it was my battery causing the light. Replaced the battery and they re-did the diagnostic and they told me the orc module is bad due to the battery. They said my battery was charging to 1000 volts and was only supposed to be 800volts. So now I am stuck with a bill for $631. I was told that the same year model had a recall for this reason and mine didn't qualify because it was made 23 days after the recal notice S07. The van is in the shop currently waiting on the part.
The win module was replaced under a safety recall in 2017 for abruptly shutting down the engine while driving. The module worked fine until this month, the car suddenly died twice in the space of approximately two miles. I was able to start it and it did not fail again on the way to the dealership for repairs. The dealership diagnosed the problem as the win module and replaced it for $582. I requested it be covered under the recall and was told Chrysler would not honor it a second time. I contacted Chrysler customer service and was told the recall replacement part had a 2 year warranty and that they would not cover replacement. I am concerned that the original defect is still in the module or there is another new defect in the module. In any event the problem of unexpected shutdown of the vehicle while driving still exists. I would hope you could show Chrysler the wisdom in fixing this issue and making their customers whole.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that after stopping and placing the vehicle in park, the ignition failed to go in the off position. The contact was unable to remove the key from the ignition. The contact stated that the battery was drained due to the failure. Additionally, the gear shifter also ceased in the park position. The contact stated that the failure recurred several times. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
At approx 182000 miles the electrical system controlling my dashboard warning lights, speedometer, tachometer, wipers, lights and switches for power windows and locks went completely haywire. This happened without warning upon starting vehicle. At the moment of start up wipers began to swipe without turning on switch, headlights began to flash and all warning lights on dash lit indicating failure of all safety systems. After carefully driving around a parking lot I was in to see if the vehicle was safe and driveable I then noticed that my speedometer and tachometer would cycle on and off at random intervals.they would indicate proper functioning for minutes and then go completely off with all warning lights activating. This on and off scenario lasted all the way home a journey of approx 20 miles. Upon reaching home I also found that I could no longer control the electric windows or locks from my drivers position. I did an internet search when I got home about this issue and luckily was able to find a youtube video from an owner of a 2008 Chrysler town&country minivan similar to mine who had encountered the same safety issue. Apparently this owner had done some investigating of their own and found that a wire coming from the engine compartment into the drivers door either breaks over time from opening and closing of door over the years, or a wire chafes and shorts out intermittently thus causing this issue. In order to fix this problem the driver side interior door skin must be removed and the wire loom going to the driver door controls must be examined in order to find the proper wire to repair.this repair was accomplished by a local mechanic for me based on my showing him the video. In my opinion this is a definite safety issue as it involves, speedometer, tach, warning lights, wiper control, headlights that flash and use of power locks and window controls.
My husband and I purchased a 2009 Dodge Grand Caravan SXT about 2 weeks ago. We were so thrilled to go from a compact car to a roomy van to accommodate our growing family, (1 month old, 2 year old and 7 year old). It was such a relief, though thats what it felt like... as the days preceded to go on, we were driving the van on a main street, leaving the grocery store and noticed the van stalled out of no were (shut off) mid traffic, almost causing a bad accident, with our entre family aboard... it was frightening! the van was taken in immediately to a local shop, and we were told the oil plug on the oil pan was bad, so we got the entire pan replaced at a whopping $450, hoping that'd fix the issue we got the car back drove off the repair shop's lot and literally less than 2 miles in the van stalled out again. Now it's sitting.... I refuse to put our lives and others lives in danger just to get around comfortably. We called Dodge customer care on 03/11/20 and was told to take it to a local Dodge dealership to ensure the vehicle doesn't need repairs due to any prior recalls it may not have received. We are doing that today... though we haven't taken the van to Dodge... I can't help but lose hope in knowing that this deadly issue will be resolved, due to all the other threads iv'E read not only on this site but other sites as well... having the same issue... a stalling van in mid traffic....I mean my husband was going 40 mph the first time the van stalled!!!!!!! there needs to be a recall.... and fast....... this puts lives at stake....... please help!
While driving dash board lights come on, wipers turn on, all gauges go down while vehicle is still running. Horn will periodically sound off and drain battery.
My van makes a buzzing sound anytime the doors are locked or unlocked. It is loud and obnoxious. It happens if you use the key remote or the buttons on the door.
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 20 mph, the vehicle stalled without warning. The contact stated that the failure occurred several times. The contact found that the vehicle was previously involved in NHTSA campaign number: 14V373000 (electrical system, air bags). The vehicle received the recall repair for the replacement of the ignition switch; however, several years later, the part that was replaced began exhibiting the same failures indicated in the original recall. The contact stated that the ignition switch would move from the run position to turning off the engine. The contact had not spoken with the dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 187,000.
The contact owns a 2009 Dodge Grand Caravan. The contact states that the vehicle's horn would sound on its own. The failure occurred when the vehicle was in park or drive. The vehicle was taken to gengras Chrysler Dodge Jeep Ram (460 Connecticut blvd, East hartford, ct 06108, (860) 289-0246) and the contact was informed that she would have to pay for diagnostic testing in order for the vehicle to be repaired. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 172,000.
It seems the van possesed at times. While driving or just starting the van (not moving) at randomy everything will go haywire. Lights on the dash all turn on, odometers all go to -0-, wipers start wiping & headlights turn on all while nothing has been turned on other than starting the vehicle or while it's already in motion. I have read many complaints about this same issue & nothing has been done about it. Sad that Chrysler/Dodge can't own up to this electrical issue & put out an official recall.... safe to say they don't even know what is going on if they can't put out a recall on this issue. Smh
When the ignition switch is turned the car will not start. I have to turn the key over 15 times in order for the van to catch and start, the problem is becoming more frequent. Also, when the dvd player is in the up position all of the warning lights come on in the dash the windshield wipers cut on and none of the dials work on the speed, gas and thermostat indicators. The dvd problems occur when the vehicle is parked and on the road operating. The ignition problem is when you go to start the vehicle.
The contact owns a 2009 Dodge Grand Caravan. After the vehicle was repaired per NHTSA campaign number: 14V373000 (electrical system, air bags), it hesitated to start and all the electrical functions failed. It took numerous attempts to start the vehicle. There were no warning indicators illuminated. Goldy Chrysler Dodge Jeep Ram (187 kinetic dr, huntington, wv 25701, (304) 781-0555) performed the recall repair, but the failure recurred. The vehicle had not been repaired a second time. The manufacturer was made aware of the failure. The failure mileage was 128,000.
A D V E R T I S E M E N T S
- Paducah, KY, USA