This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the vehicle intermittently failed to start. The vehicle was taken to the dealer for diagnostic testing. The dealer determined that the ignition cylinder would need to be replaced. The vehicle was repaired. The contact stated that NHTSA campaign number: 11V139000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was 76,579.
The contact owns a 2009 Dodge Grand Caravan. The contact stated while driving approximately 70 mph, the ignition key turned from drive to the accessory mode independently. The failure recurred two times. The contact received a notification for recall NHTSA campaign number: 14V373000 (electrical system). However, the parts needed were not available to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Last year wife was driving vehicle on highway during vacation. Power was lost and vehicle would not steer or break. Vehicle was difficult to restart as ignition turned over then shut off again. Very fortunate there was no accident. This has since recurred twice, once while coming to a stop at a red light, and another while existing a parking garage. Also, vehicle constantly needs to be started twice, does not always stay powered up after initial ignition. Did not think of filing a NHTSA complaint at the time, but with the acknowledgement of ignition problems from Chrysler, wanted to make sure I got this logged.
Problem mentioned in safety recall 11V139000 happens with 2009 Grand Caravan manufactured in August 2009. Fobik is loose and car will turn off if on bumpy road or wallet is attached to key ring. Has happened more than once.
A D V E R T I S E M E N T S
- Whitesburg, KY, USA