This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Grand Caravan. After several attempts, the ignition switch failed to turn in order to start the vehicle. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that the part was ordered for the vehicle, but that was over one month ago. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 83,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/10/15 the consumer stated the vehicle would not start at times. Updated 01/28/16.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the recall notice for NHTSA campaign number: 14V373000(electrical system) was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Recall R03 / NHTSA 14V-373 called golling dealership, bloomfield hills, Michigan on 6/9/15 to see if they had parts on hand to fix recall notification. They said yes, so scheduled earliest appointment opening on 6/16/15. On 6/16/15 at the dealer they said they did not have the parts, needed to order, would have in a couple days and they would call me. No call for a week then received a call saying they ran out of parts and needed to reorder. It is now 7/7/15. 4 weeks since first contact with dealer and the car is still not fixed. The dealer now states they are using up parts on a first come basis. I do not believe this dealer is being truthful and am filing a complaint against them. Any add you can offer to help get the car fixed would be appreciated.
The contact owns a 2009 Dodge Grand Caravan. While driving at 20 mph, the vehicle stalled without warning. The vehicle was able to restart. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The VIN was included in a NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Allenton, MI, USA
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The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the vehicle became increasingly difficult to turn off due to the key being lodge in the accessory position. The vehicle was taken to the dealer. The technician diagnosed that the ignition failed and needed to be replaced. The vehicle was not repaired. The failure mileage was 85,000.
2009 Dodge Grand Caravan. Consumer writes in regards to parts not available to complete wireless ignition node module detents recall and consumer seeks reimbursement for same problem. Recall # 14V373000. Updated 08/03/15.
The contact owns a 2009 Dodge Grand Caravan. While the vehicle was parked, the gear would not shift from the park position. The contact stated that the ignition key inadvertently moved from the start to the accessory position. The vehicle was able to restart on the first attempt. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. While driving 10 mph, the vehicle stalled without warning. The vehicle was towed to a dealer where it was diagnosed that the wireless ignition module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 55,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. While parked, the vehicle failed to start. The dealer was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 125,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 8/10/15
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was 195,000.
The contact owns a 2009 Dodge Grand Caravan. While driving at approximately 30 mph, the vehicle stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred numerous times. The vehicle was towed to a dealer, but was not diagnosed or repaired. When attempting to start the vehicle, it would not start. The instrument panel lights illuminated. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 115,000.
The contact owns a 2009 Dodge Grand Caravan. The contact stated that the engine stalled without warning while driving at 45 mph. The contact was able to restart the engine; however, the contact was unable to shift the gear into drive. The vehicle was towed to the contact's residence. The vehicle was not repaired. The contact mentioned that NHTSA campaign number 14V373000 (air bags, electrical system) was received. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. While driving approximately 35 mph, the vehicle stalled without warning. The contact had to maneuver to the side of the road. The vehicle restarted after ten minutes. The vehicle was driven to an independent mechanic. The technician diagnosed that the fuel pump was defective and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system). The approximate failure mileage was 58,000.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000(electrical system, air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2009 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle stalled on numerous occasions. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Vestal , NY, USA