The contact owns a 2008 Dodge Grand Caravan. The contact stated that she received notification of NHTSA campaign id numbers: 10V611000 (equipment:electrical:air conditioner) and 11V394000 (air bags:frontal). The contact had been on the waiting list to have her vehicle repaired under the recall since July 2011. The contact was unable to understand why the recall repair parts were taking extremely long to be shipped. The manufacturer was not contacted. And the vehicle was not repaired. The failure mileage was 55,000 and the current mileage was 60,000.

- Maridian, ID, USA

While pulling into a parking space in a strip mall, my drivers side steering wheel air bag deployed. There was no contact of any kind with another vehicle or object on the pavement. My right arm was injured with lacerations and contusions, although not serious enough to see a doctor. The next day, I took it into the Dodge dealer for what I thought would be a warranty repair. The service manager said it looked to him like it had a front impact. I couldn't see any damage or indication of an impact, but he was quite sure and suggested I call my insurance company. The insurance adjuster said there had been a front impact. I have not had an impact of any kind since I purchased the vehicle approx. 6 months ago. I, of course, can not say it was never hit while parked in a parking lot. I can say the vehicle was not left unattended in a parking lot for 48 hours before the air bag deployed. I am concerned that an air bag can deploy, without warning, several hours, days, or weeks after the impact. If I had been traveling on the interstate highway when the bag deployed there could easily have been fatalities. By the way, the Dodge dealer checked the computer controller and says there is absolutely nothing on it. I have ordered a new air bag and controller.

- Green Bay , WI, USA

I am writing about what I feel was a severe airbag malfunction. I was in a crash that was high enough impact to total my rental vehicle...smash the front windshield, and turn the front end of the vehicle into an accordion; moreover, the accident could have ended my life. I escaped with torn muscles in my shoulders, hairline cracks in my front teeth and a broken collar bone. As the driver, I am highly suspicious about the airbags not deploying in such a high impact incident. The incident occurred when a motorist ran a redlight and ran into the front drivers side of my vehicle. Where all the other motorist in the accident had airbags deploy, the police and emergency crews were amazed that the vehicle did not respond differently in the accident.

- Dunacansville, PA, USA