This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while driving at various speeds, an abnormal noise emitted from the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the caliper was jammed on the rotor. As a result, both needed to be replaced. The vehicle was repaired; however, the failure recurred on two other occasions. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Jan 2015 was driving 40 miles per hour slowing down for red light ABS light came on and rear left side brakes locked up and released shortly after replaced brake pads. April 2015 van felt like it was dragging found brake pads worn again. August 2015 same problem replaced pads rotor caliper caliper bracket and guide pins van ran great. Two days later smoke began pouring out of the rear left side wheel well, stopped to check it was so hot could feel the heat 6 inches away. Caliper needs to be replaced again after 2 days (28miles). Wife loves the van but this problem is getting old fast. Being disabled cannot afford to keep paying to have the same problem fixed every 3 or 4 months.
I received safety recall L25/NHTSA 14V-373 earlier this year advising me of the problem with the ignition key but saying that I would be contacted again by mail with a follow-up notice when the remedy part is available. In June 2015, I received safety recall R03/NHTSA 14V-373 which replaced safety recall L25. On June 10, 2015 I contacted my Chrysler dealer to schedule the repair. They informed me that they had to order the part and when they received the part they would schedule a repair appointment. As of this date, July 27, 2015, I have called them back twice and all they can tell me is that the part is still on order and they do not know when they will receive it.
The rear passenger brake seized up intermittently on a trip. Would occasionally free up after not using brakes for a while but then would seize up again producing a lot of heat, a grating sound and wearing down that pad completely.
- Saline, MI, USA
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The contact owned a 2008 Dodge Grand Caravan. While making a right turn at 5 mph, the steering wheel shook violently and seized without warning. In addition, the brake pedal was depressed and failed to respond. As a result, the contact crashed into a wall and the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 33,238.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that while the vehicle was in reverse, the vehicle stalled and the brakes failed. The contact was able to restart the vehicle. The vehicle was taken to a dealer for diagnostic testing. The contact received notification of NHTSA campaign id number: 14V373000 (electrical system) however, the parts needed was unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 124,000.
This vehicle has an outstanding recall issue L25 wireless ignition code. We purchased the vehicle in April 2014 at which time we have experience a handful of complete shut down of the vehicle while traveling up to 35 mph. Daily the ignition must be turned 4-5 times before starting or will start and immediately shut down. We have removed all extra keys and key chains as stated by Chrysler. Calling Chrysler has been unsuccessful as they have a recording claiming the recall parts are not available at this time and wait times for over 15 mins will not still allow you to talk to someone in person. Therefore the local dealership is unable to repair. Is GM offering a free loaner until this vehicle is declared safe? I have a payment and do no longer wish to drive this vehicle. I have also tried to sell it for over a month with no luck. We are honest people and would inform buyer of outstanding recall unlike the dealer in which we purchased from. We have contacted our auto lender do start paper work on a voluntary repossession, however this will impact our credit greatly and we will also be responsible for the defaulted difference between the auction price and our loan.
The contact owns a 2008 Dodge Grand Caravan. While driving approximately 20 mph, the vehicle stalled and the steering and braking ability seized. The contact maneuvered to the side of the road to a complete stop. There were no warning indicators illuminated. The vehicle restarted normally and was driven to the contact's residence. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure recurred five additional times. The contact received a recall notification for NHTSA campaign number: 14V373000 (wireless ignition node). The approximate failure mileage was 100,000.
(I do have the 2nd incident recorded on my daughters cell phone. However, turning off of SR795 onto main street coming home from work - my wipers began to work on their own, as well as the message light center - all started blinking rapidly, and my seat belt sound was continuously beeping. Then last week as we were going on the expressway (280-75-475) my speedometer would jump from 60 down to 0 back up - continuously, while my wipers were going, all the message indicator lights were blinking, as well as my window would not (still don't) work nor can I lock/unlock my van from the drivers side. The incident on the expressway, incident #2 - is the one I have recorded. I phoned grogantown Chrysler - and was informed they were never sent the L25 part that is recalled. My complaint is this: If my van is a 2008, the original recall was in 2011, how can a dealer put the van back on the lot for sale if the recall has not been addressed or fixed. Insane - and an inconvenience - I was told I could drive it til rouen (which is closer to me) can do a diagnostic test on May 26th. What happens if it is indeed the L25 recall and myself or my kids are injured in an accident cuz Chrysler corporation has not made this part available.
The contact owns a 2008 Dodge Grand Caravan. The contact stated that the brakes were prematurely wearing and malfunctioned without warning. In addition, the contact stated that the vehicle was taken into the dealer for NHTSA campaign numbers: 14V373000 (air bags, electrical system), 11V394000 (air bags, equipment) and 10V611000 (equipment); however, the parts needed were not available for repair. The manufacturer was made aware of failure. The vehicle was repaired; however, the brake failure persisted. The failure mileage was 120,000. The VIN was not available.
Premature wear and failure of front wheel bearings, all rotors, brakes and pads. Possible failures are due to inferior parts being used during vehicle assembly.
Engine shuts off while driving!!! dangerous situation if I was going faster I could have crashed with my 7 year old daughter in the car. Isn't this the same thing that happened to GM and they had lawsuits? respond please: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This relates to Chrysler safety recall L25 for wireless ignition node. Our van shuts off while driving without any warning and there is no steering and braking. This is the primary vehicle we carry 2 young children in and it is extremely upsetting that this recall has not been addressed. Our van shut off 3 times in the last 2 weeks while carrying our kids. The local dealership reports there is a national back-order and no parts are available to fix it. How is this possible" what are we supposed to do" this is very unsafe and totally unacceptable! please help!
The contact owns a 2008 Dodge Grand Caravan. While driving 45 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. In addition, while driving 25 mph, the brake pedal was depressed but it took a greater distance to stop the vehicle. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle. The VIN was included in NHTSA campaign number: 11V139000 (electrical system); however, the part to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
My 5 children and I got into the van to head to my disabled child's doctors appointment. We had just pulled out and began accelerating when the car shut off. The wheel locked, as did the brakes. It seemed as though all electrical to the van was lost. Nothing worked. We were stuck in the middle of the road. When I tried to restart the vehicle nothing happened. The dash indicators did not come on, the power locks and windows would not work. It was dead. After the children and I were almost rear-ended by a ups truck, I removed my children from the vehicle and brought them to the side of the road and told them to walk home (fortunately we weren't far). At that point I returned to attempt to get it to restart. After about 15 minutes of blocking traffic and 2 near collisions, the van came back to life. I brought it back to my home and parked it. This issue began when, about 3 weeks ago, my vehicle wouldn't start. I then discovered if I took the key out then put it back in it would eventually start. I had called the local Dodge dealership and was told it was my win module. I called Dodge and was informed that there was no eta on a replacement part but I can pay out of pocket to have it fixed and would be reimbursed. After calling the dealership again I was informed that they didn't have the means to fix it. This is absolutely ridiculous! the vehicle I purchased to keep my children safe put their lives in danger. It's the only vehicle I have that will fit all 5 of my children. Now my daughter, who is disabled, cannot see her doctor today, and only lord know when we'll have access to a vehicle for the already scheduled future appointment. I refuse to put my children back into a vehicle that could kill them!
When the problem first occurred, the car power would blip: The gauges would go to zero, the clock would go off, the lights would flicker on and off. I took it to the dealer and they said they fixed some wiring. After the car was returned, the problem persisted and worsened. Now, when the car slowed down (at a stop sign or light) the power would turn off completely, the engine would stall, light would go off, clock would go off, etc. I had to turned the key off and on to start the car again. I took it back to the dealer. They replaced two different parts - the ABS module and the main fuse panel for the car. When the car was returned, the problem persisted and got worse again. Now the car, when stopped or slowed down, power would shut down completely, shutting everything down as before, but now the key wouldn't turn. I couldn't turn it off or on or do anything for minutes at a time. The car power would suddenly turn back on it's own. So, once again, I took it to the dealer. This time they did a software update to several modules. I just received the car back from that visit on 12/17/14. The problem still persists. On 12/22/14, I lost power in the car while driving at a normal speed (30 mph) going down a hill. The power steering and brakes went out and I had trouble getting the car to a stop. I was finally able to put enough pressure on the brakes to slow the car and pull to the side of the road at the bottom of the hill. Since then, I've lost power twice when stopped at stop lights. I've been able to turn the key off and then back on. I called the dealer again. They said that it's most likely related to a recall and there was nothing they could do because they didn't have parts. They advised me to remove all other keys and rings from the ignition key. Even after that, I still lost power once so far.
Was stuck with no way to start vehicle because plastic fob key was cracked and wouldn't start van. There's a recall on the plastic ignition module but parts are not yet available and this recall is from June 2014. The ignition switch has moved a few times while I was driving from on to acc. Causing hard brakes and steering. Luckily it was at low speeds and no traffic around. Called dealer to see if there's a way to start with metal door key and I was told no. Also dealer wants to charge me to fix even though there's a recall out on it. Dodge is the cheapest pos and unsafe cars period !!!
My 18yr son was driving the van at highway speeds (65 mph) when he described a sudden inability to control the vehicle. The steering became hard to control and the brakes here hard to push. He thought the brakes had failed. Due to the inability to control the van he drifted into the passing lane where a car to the rear of him struck his rear quarter panel, causing his van to spin out of control. The vehicle spun and came to rest in the meridian. The police report stated" no evidence of brakes locking up" as there was no skid marks in the road way until the vehicle was leaving the road sideways. The air bags did not deploy. The damage to the vehicle includes substantial front, side and rear panel damage the front and rear tires are out of alignment, exhaust pushed up into rear quarter panel and the force caused the battery to slide out of place. The engine warning lights were all on to include the air bag light. We called Chrysler because we saw the recall on line. Meanwhile 5 days after the accident we received the recall notice in the mail stating it was fine to drive the can until the recall was performed.they sent an investigation team to examine the van and determined the brakes were at fault. However the brakes were new including rotors 2 weeks prior and upon having my own inspection done the brakes were found in working order, no warped rotors or burnt pads that would suggest a brake lock up at 65mph, tires(snow tires as my son was heading to college in northern Maine ) are in good condition with no evidence of flat areas (as one might expect with brakes locking up) we had engine diagnostics checked and found an yaw warning at the time of the accident with no other engine codes noted. All engine lights were lit up at the time of the accident much like what happens when you shut the ignition off while the vehicle is in motion only to reset upon normal restart.
Driving on the thruway with my family the van stalled twice without warning, although it would restart immediately and luckily there wasn't so much traffic. Have been having issues with dashboard lights(emergency brake, esp/bas, ABS & traction) coming on every time I turn on the van and start driving. The sliding doors either open by themselves or don't want to close, I have to repeatedly push the buttons to get it to close and also at times the door stops halfway and starts clicking. I had previously taken the van to a Dodge dealer where they "fixed" the door problem, but after some time it again began with the same problem. My transmission constantly keeps shifting to 6th gear so I either have to turn off the van or shift down the gear to D in order to open or close the doors. The ignition key has been getting stuck on acc and doesn't want to come out. This is a very serious situation that needs to be addressed asap, before someone looses their life! the manufacturer needs to take action and make the necessary measures and precautions to protect the lives of consumers, not just the ones that are driving these unsafe vehicles but as well as those that are around us!!! (for many of us, this is our only transportation to get to and from work or like myself drive the kids to school and activities).
A D V E R T I S E M E N T S
- Toledo, OH, USA