The rear heater diverter valve failed at the worst moment, ruining my family's vacation plan. It is a Y hose above the manifold, and it only leaks when it wants to. I was able to add more coolant to reach a mechanic who had seen this before. By then, the radiator was missing an entire gallon. This is a "dealer only part" and needs a recall.
My problem is that dodge uses plastic parts to make this y and it should be metal. The dealer charged me $88.00 for the part and $276.00 labor for a 20min fix I had them review there pricing but they said they were with in the peramiters. I'd like to know who sets up this price scale for labor. I know they didn't have my car in the garage more than 30 minuts. When I called back the service manager tried to barter with me saying he would give me credit on future service. I told him to keep his credit. I wouldn't be back.
- Drew D.,
Waxahachie, TX, US
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The rear heater diverter valve failed at the worst moment, ruining my family's vacation plan. It is a Y hose above the manifold, and it only leaks when it wants to. I was able to add more coolant to reach a mechanic who had seen this before. By then, the radiator was missing an entire gallon. This is a "dealer only part" and needs a recall.
- disk31, Ann Arbor, MI, US