This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our brakes have failed for the second time. I took my van back to the shop that replaced the pads and rotors in May. They told me the calipers were defective, as they were under warranty I took the van to the dealer. The dealer stated the new rotors that were put on in may were defective, they refused repairs and charged me $50.
- Hanover, MD, USA
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- Hanover, MD, USA