This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2005 Dodge Grand Caravan that is approximately one year old. On 8/18/06, I was driving and a coolant sprayed onto my leg causing burning and permanent scaring. I was able to control the vehicle to the side of the road. Dealer tech indicated that the heater core tube broke inside the vehicle at the heater core. I called the manufacturer number and was advised that I would receive a written correspondence within 12 days. Within one week of the accident a manufacturers representative inspected the van. Today is 9/27/06, I have left several messages to the number provided but have received no response. I'm not sure what the root cause of the problem is or if the car will be safe again to drive. I hope you can help, aside from physical and economic damages incurred, I am concerned that if a similar accident occurs an even more tragic result may occur. The van is now at the dealer that we purchased the vehicle from.
- N. Scituate, RI, USA
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- N. Scituate, RI, USA