This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. While driving 45 mph and decelerating, the contact heard a loud noise coming from the front end of the vehicle. She took her vehicle to an authorized local dealer and they stated that the power steering pump needed to be replaced. The vehicle had not been repaired. The contact filed a formal complaint with the manufacturer. The failure mileage was 67,000 and current mileage was 68,000.
- Rantoul, IL, USA
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- Rantoul, IL, USA