This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that there is a leak in the steering wheel column. The dealer informed her that the parts were on back order and they did not know when they would be available. The repair will cost $550. The vehicle has not been repaired. The VIN and engine size were unknown. The current and failure mileages were 44,000.
: the contact stated while driving 10 mph and turning right, there was a clicking noise coming from the steering column. The steering became very tight to the point of almost locking up. Excessive force was required to turn the steering wheel, accompanied by a noise as if there was plastic fracturing inside the steering column. The horn, the radio controls, the air bag, the traction control switch, and the switch that controlled the pedal distance all disengaged at once. The vehicle was taken to a service dealer, who determined that the clockspring had detached. The first 3 times this had occurred, the clockspring was replaced. The fourth time, the steering wheel and the clockspring were replaced. This was the fifth occurrence. In this instance, the vehicle was not taken to the dealer. The problems persisted in spite of all the repairs. The manufacturer was also notified.
- Gaston, SC, USA
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- Macomb, IL, USA