This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When parking and shutting the engine off, I get out and walk toward rear of the van, I can smell gas but I can not find any gas leaking on the ground and the gas cap is on tight. I had a friend tell me that they had similar problem on their Dodge Grand Caravan and they had to drop the gas tank and found a leak on top of the tank. It is a strong odor and I am afraid a smoker tossing a butt near the van might cause an explosion. This is an E85 fuel engine but that is hard to find so I use unleaded regular. I have not had chance to get this in to have it checked and repaired. Just checking on recall possibilities first.
Took my 2005 Grand Caravan to the dealership due to a loud noise when turning. Was just informed by dealership that I need a power steering pump, and rack and pinion, bushings and bearings. Also need a new radiator. This is ridiculous for a barely 6 year old vehicle with 70,000 miles on it. I have also had the problem with headlight not coming on when you flip the switch. That is a huge safety issue!
I have a 2005 Dodge Grand Caravan sx. I have had trouble since one month of buying it. I take it back to the dealership who said they couldn't find anything wrong with it. Since then, I've taken it back numerous times. They even kept it for a week and said they found nothing wrong with it. I would have to get it back to them when it had stopped. The problem is when I'm driving all the instrument needles go to null. Shortly thereafter, it starts to lose power. I once was in the fast lane on a busy highway when I happened to look down and every needle had gone down. I got in the low lane and pulled off the highway for safety precautions when it went dead immediately! I called roadside service. When I turned the key to check my mileage it started up immediately. That was scary, because if I hadn't looked down when I did and it lost power before I could get it off the highway, I believe the outcome would've been tragic. This only happened once a year or once every six months. However, one never knew when it would happen next! the last time I drove it for some distance I had almost gotten home (within two miles) it did it again, this time three times before I could get home. I feel blessed. To say the lease, I don't feel safe in it and I'm still paying for this trap. I was checking to see if there were any recalls when I found a daimler Chrysler problem website stating that they're not liable for anything that happens to someone injured or killed by these vehicles and they don't even try to fix the problem. I need an intervention of some sort. I can't afford this!
The oil light went on. I contacted dealer, they advised me I need an oil change. I made an appointment for the next available time which was a week away. I called back next day complaining of a knocking I heard. They finally advised me to get the van to dealer and they will rent a car for me. I checked the oil. It was full. My wife drove it to dealer in the morning. There was no oil in motor. The dealer claims I am responsible since I did not change the oil in 6 months and 7000 miles. Chrysler rudely denies coverage even though I am under warranty, I purchased the car March 2008 with 35000 miles or so..it has been in for service before for a replacement of rack and pinion system and an engine light incident.
- Farmingdale, NY, USA
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Clunking noise from under van when breaking hard. Only heard 1 time in either direction. Missing bolts in center of cradle (engine mount). Bolts were replaced and tire alignment was adjusted as it had also changed. Chrysler, as a good will gesture, refunded the cost of the repair, wheel alignment and partial cost of the 4 tires worn on the outside edge side edge.
The contact owns a 2005 Dodge Grand Caravan. Ever since the vehicle was purchased, the contact hears a thumping and knocking sound when the transmission is placed into drive. There is also tapping in the engine. He took the vehicle to the dealer several times, but the failure persists. On January 15, 2008, the dealer stated that the engine lifters failed and all of them needed to be replaced. The dealer replaced one lifter and declared the vehicle repaired. After leaving the dealer, the noise was still present. The current mileage was 66,128 and failure mileage was 61,287. Updated 02/11/08
: the contact stated while driving various speeds, the vehicle stalled without warning. The vehicle was maneuvered off the road and restarted. This occurred on three occasions. The vehicle was driven to the dealer each time however; the problem could not be duplicated.
Vehicle stops. Motor shuts off, no power available. At highway speeds. Very dangerous loss of control in traffic! happened at least 4 times from date of purchase May 2005 to August 2006, but only at start up in parking lot. Then it happened at highway speed on the highway with 4 children in van ages 1, 2, 8 and 10 years old! have no faith in safety of vehicle! dealer still wants me to drive around with the kids in this condition and I cannot put my children in danger.
Last Saturday 09/16/2006 my husband and I went to drop off a key for the other car we own. My husband was driving. He drove out of the parking lot the van stalled. He tried to restart the van, it was not starting. We switched places to get the van out of traffic. Called aaa and had the van towed to tarpon Dodge located in tarpon springs fl. They checked the van out and said the engine was messed up. It was engine block. There was no warning lights to indicate any problem. We had our oil changed we have one receipt about one or two weeks old, can not locate the other receipts. They claim they tested the oil and it is dirty. Dailmer Chrysler corporation is turning us down on repairs and we are only going to receive 1 day rental change of $35. The dealer said tell would take $150 off our $3800 plus bill not including taxes. There has been other complaints about this same problem. First I told them to repair the 2005 Dodge Grand Caravan so it would not void the so called warranty after the shock of the bad news. First I would like you to investigate this. Second I hope that others will be protected by your investigation, so they will not have to go through this ordeal. Third rental car cost is going to be around $1500 approx. And they should cover the cost while the repair until the van is repaired. I am hopeful that maybe through your investigation that some if not all of the cost would be covered. But as I stated before if you can assist others so they do not have to go through this ordeal it would help other consumers that would be the best out come.
I bought my vehicle in Dec 2005, in June 2005 the air conditioner started blowing hot air, I brought it to the dealer on 2 separate occasions and they told me nothing was wrong with it. My vehicle has 39,000 miles on it and the A/C compressor just seized. I called my dealer to inform him of this and that it should be covered even though I'm 4,000miles over my warranty because of my earlier complaints, he told me he couldn't promise me anything but he would speak to his supervisor. I have not heard back from my dealer at this point.
: the contact stated there were multiple occasions were the transmission failed. When the transmission stuck in first gear the vehicle was taken to a dealership which replaced the veil body. Two years later the vehicle stalled twice while idling. Upon inspection the dealership determined although the rpms increased the vehicle failed to accelerate. The transmission stuck in second gear and the check engine light illuminated. The dealer rebuilt the transmission. Later, when the transmission slipped between first and second gears the dealership replaced the throttle position sensors. Afterwards the transmission had slippage and was slow to accelerate. Every incident occurred at 40 mph or less. The check engine light illuminated. Updated 03/09/06
Purchased a 2005 doge Grand Caravan from bob caldwell Dodge dealership about 2 months ago. A little over a month of having the vehicle the air conditioning just stop putting out cool air and we noticeds some spots of something leaking in the drive way. We took the vehichle back to the dealership where we purchased and they indicated that a stone or rock had went through the air conditioner's compressor. There was nothing they could do and it would be $800+ to fix it. They indicated also that we weren't the first and that because of the design and the placement of the compressor that we won't be the last and even if we fix it, it will probably happen again. We called Dodge directly and they spoke with the dealership and agreed that this was not something that they would considered under any warranty and denied to cover the payment of the services. We called around locally to other dealerships and there was a total of 5 in less then one week and all agree that is was some sort of design/placement flaw and that this would continue to happen. We could attach a screen protection somehow to the front to protect the compressor but still no guarentees.
A D V E R T I S E M E N T S
- Prior Lake, MN, USA