This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the horn was defective. The manufacturer was notified but denied any assistance with repair to the vehicle. The dealer was not contacted and the vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 120,000. The VIN was unavailable.
The first indication of a problem was the airbag light on the dash remaining on occasionally after the vehicle was started. The problem then progressed to the airbag light remaining on continuously and the cruise control function and horn (both of which are mounted on the steering wheel) not working. These symptoms were identical to those experienced by earlier years of this vehicle model that resulted in a safety recall for replacement of the clock spring in the steering wheel. I had the clock spring replaced, which corrected the problems.
My 2005 Dodge Grand Caravan I believe has a defect in the clock spring. I received a letter stating there has been an extended warranty for the front air-bag sensor control module. Two weeks after I received this letter the air-bag light came on. After approximately 3 weeks after the light came on the horn stopped working along with all the other steering wheel components (cruise control, radio control). I took my van to the dealership to get it fixed under the extended warranty, they told me there was nothing they could do because the clock spring in the steering wheel had corroded and broke and that is what is causing this defect. My van's mileage just turned 70,000. I use my van to Transport my 3 kids in and feel this is a safety hazard that needs to be fixed right away. Not only do the steering wheel components not work but the driver airbag is disabled as well due to this malfunction. Due to this defect there needs to be a recall issued as soon as possible before an accident occurs and the airbag does not deploy. There has been a recall on the clock spring for the make and model of my van for years 96-98 and feel this is the same thing that is happening to my 05 van. Please help before anyone gets hurt.
- Marina, CA, USA
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- Kirkwood, PA, USA