This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door lock system has failed due to computer glitch. From what I have found on-line this problem has been happening for years and should be covered by a recall.
I have been experiencing random electrical issues intermittently for a few weeks, but today, it was noticed that my power locks are not able to be engaged or disengaged via either my key fob or manual by the button on the side of the driver's or passenger's door. They also do not engage once the vehicle reaches the appropriate speed. The only way to lock or unlock the vehicle at this time, is via the key in the door, and manually pushing down/pulling up the locks themselves. As a mom of three children under the age of 10, having them riding in the back of the vehicle and not knowing for sure that their doors are locked, causes distress in regard to their safety. I need to know that I can lock my vehicle quickly behind my children, if necessary, and know that if they happen to pull on the handle on the sliding doors, that I can rest assured that the doors will not open in response to this as I'm driving down the highway.
Power lock function stopped working on my 2005 Dodge Grand Caravan. Power door locks could not be activated using the power door lock switches on the driver's door, the passenger door, the key fob, and the 15 mph auto lock feature. Attempting to activate power door locks from the key fob gives a false indication that the doors have locked since the horn beeps without the doors locking. Not having the auto-lock feature and not having control of the power door locks from the driver or passenger doors is a safety hazard for passengers exiting the vehicle in case of emergency.
The electric door locks completely quit working. We tried the pulling of the fuse and unhooking of the battery and that worked. Now a few years later here we are again. The electrical locks have completely quit again 09/2014. This van has had one electrical problem after another. Our electric windows have gone out at least 3 times and been replaced. We have finally given up replacing and the passenger window won't go down.
- Fort Wayne, IN, USA
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The contact owns a 2005 Dodge Grand Caravan. The contact stated that the air bag light illuminated and the horn failed. The vehicle was taken to the dealer. The technician diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 226,000.
Have had numerous problems with van starting 3 months after purchase. Dash lights flash but only for seconds so no code can be read. Electric windows failing, batteries replaced numerous times. Have gotten to point I purchase window tracks and replace myself to save on cost. Most recently dash lights and headlights flashing rapidly radio and air go out and vehicle wanting to stall. This is a conversion van by braun. Had handicapped person in wheelchair in passenger side front. Van stalled in intersection but was able to get off to side of road. Where I was, I could not get wheelchair out of van. We could have been killed not to mention I live in Florida and heat was at a feel like temp of 108. After 10 or 15 minutes van restarted and was able to limp home. Auto electric repair shop replaced ignition wiring harness but after 30 days it is now doing same again only worse. I now have no Transport for handicapped person because why fix something that cannot be resolved without changing every part to figure out real problem. I know even if the BCM is replaced that is only temporary according to other reports of same problem I have.
The left side rear sliding door stopped working in June 2013 by only opening about 3 inches and stopping, then later started not unlocking automatically. You then had to either pull the door open or pull it shut. In July of 2014 the right side rear sliding door stopped working and unlocking automatically. We actually started having problem with it shortly after we bought it in April 2005. If you had it open, it would occasionally not close at all even manually until you pulled on it for a while. We took it to the dealer more than once and they said nothing was wrong with it. Now, both have to be manually unlocked and on occasion the right side will open automatically after you manually unlock it. Neither of the rear sliding doors lock or unlock automatically with the button on the headliner, the automatic button on the door, or with the key. The left door does not even want to open manually from the inside. This gets scary when you have a baby seat on the other side and others have left the vehicle before you and you have no one to open the door and are unable to climb over the front seats due to health issues. When we bought the van we were shown at the dealer how the doors would stop if there was a hand, foot, or something in the doorway to avoid injury, so could the mechanicals that work this be at fault?? we never wanted to try this to see, but this is about where the door stops working on the left side. I noticed that there are many, many complaints about these doors not working. I believe this to be a safety issue and cannot understand with all the complaints why this issue has not been addressed by Chrysler. To be honest we have had multiple issues with this van since we bought it and spoke to lots of people with the same complaints. We feel there needs to be a recall.
The contact owns a 2005 Dodge Grand Caravan. The contact stated while driving approximately 30 mph, the engine stalled without warning. The contact also stated that the shifting had to be tampered in order to restart the vehicle after multiple attempts. In addition, the automatic door on the driver side would not close properly, which caused her to drive the vehicle with the door completely open. The problem recurred multiple times. Also, the driver side air bag warning light illuminated continuously. The vehicle was not taken to a mechanic for a diagnosis and the vehicle was not repaired. The manufacturer was not notified of the failure and the approximate failure mileage was 104,000.
I activated the passenger side automatic sliding door. There was a pop and a flash indicative of an electrical short and the door no longer opened or closed automatically. I inspected the wires and found that two wires were broken and possibly made contact with each other, causing an electrical short. The vehicle was inside my garage at the time and no one was inside. However, this is a dangerous situation should the vehicle catch fire because of the flimsy wiring on the doors. The driver side door stopped working two days later, but with no pop or flash. I noticed several other vehicles had the same problem, and there are several documented cases of the same problem throughout the web.
2005 Dodge Grand Caravan headlight switch will not turn the lights on. You have to keep turning the switch to make it turn on. As you are going down the road at night the lights will flash or they will just turn off.
The headlights started going off while driving. First the fog lights started flashing on and off on their own and when I would pull on the headlight switch out to engage the fog lights, the headlights would turn off. I saw on line that many other people are having this problem with their Grand Caravan.
I was going through a drive-thru when my knee accidentally bumped the key in the ignition and the vehicle cut off. I turned it back on and bumped it again to test it, and it happened again. I tried it while the vehicle was in park as well as in drive and reverse and it happened each time. I recently read about the GM / Dodge /Chrysler ignition and airbag issues, but my vehicle year is not being investigated or recalled. I demand that the investigation and recalls are expanded to include models going back to at least 2005, including any vehicles with this engineering or part defect.
Power door locks are not working. Unable to lock or unlock doors with either key remote or button located on the door. This is a concern because the locks do not engage when vehicle is in mode of travel. This first started in August of 2012 with the passenger sliding door and now both sliding door locks are inoperable as well as the trunk hatch. Have tried changing fuses without success. I researched information online and found a site that indicated that a BCM software update could fix the problem but dealerships charge for the update. Should there be a fee involved when this mechanism is secondary to a software issue that creates a safety hazard" because safety issues are at hand should this be listed as safety recall"
The power door locks don't work. Tailgate is stuck in unlocked position. All other locks have to be operated manually, there is no way to lock the tailgate manually. Removing and reinserting the fuse fixed the problem for several weeks at a time. Eventually removing the fuse stopped working. I researched and found that there was a service bulletin on this that the repair was to flash the body controller. This issue also is causing a P0135 code which is for an O2 sensor heater. This code comes up even after replacing the O2 sensor. This issue is a safety concern with the tailgate not being able to lock which is an easy way for someone to get into the vehicle and either carjack it or steal it, or belongings. As for the P0135 code it has caused me to chase money after an emissions problem that really does not exist. The controller can only be flashed by a Dodge service center and they first want to charge to diagnose an issue that is commonly known about, and then pay for the fix. I need to get the P0135 code cleared in order to pass the emissions test and get the license sticker, otherwise I cannot drive this vehicle.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that power door locks were inoperable. The vehicle was taken to a dealer where the technician diagnosed that the BCM needed to be reprogrammed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 120,000. The VIN was not available. Updated 5/19/14 updated 06/04/2014
Air bag light illuminated, no horn or cruise control. Indicative of a failed clockspring as in earlier models. This condition existed at purchase so exact date mileage of initial failure unknown.
Headlights went out while driving at night. Had to fiddle with the on off switch repeatedly to get them to come back on. Could not get issue to replicate.
Power door locks fail to operate either with switches or key fob on some of the doors. Can't get into the vehicle on doors that don't have key holes. Doors don't lock when leaving vehicle parked causing potential theft opportunity.
I have been having intermittent issues with my headlamps not turning on. If I jiggle the fuse box or pull the relay out they will come on. The issue has gotten progressively worse to the point that I have to manipulate the fuse box to get my headlights on at all. All other lights work. I feel very unsafe in my van since I have to pop the hood every time I need headlights and sometimes it can take several minutes before they work. As a woman it is not safe to be in a public place with my van hood up. I would like to see Dodge correct this defect!
A D V E R T I S E M E N T S
- Snellville, GA, USA