This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am concerned with overall quality control on this vehicle. I purchased this vehicle new to provide safety and comfort for my growing family. I was disappointed in the vehicles performance and gas mileage during the first several weeks of ownership. I returned the vehicle to the dealership and they replaced the oxygen sensor units that they said where defective. Several months later the heater/air conditioning blower went out. Next with less than 20,000 miles on the vehicle I had to replace the brakes. Now with less than 28.000 miles on the vehicle I noticed that the passenger side floor was soaked, the vehicle was making unusual sounds when turning and the passenger side door would not close automatically. At the dealership I found out that the rack and pinion steering unit had failed along with the the cable on the passenger side door. On investigation of the water leak the dealership found that the passenger side pillar had not been sealed properly to the roof causing water to run into the van and rot the carpet. While the vehicle is in for repairs the dealership is also replacing the heater/air conditioner blower which is making grinding sounds again.
- Salisbury, MD, USA
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- Salisbury, MD, USA