This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brake system failure while driving. Nothing previously noted prior to failure. Brake pedal went all the way to floor, could not restore braking by pumping the brake peddle. Resorted to emergency brake and down shift. Stop achieved without accident. Unknown correction at this point.
Since purchasing in 2004. I have had to take back the van numerous times to complain to the dealership about noises while driving in the steering brakes and front right wheel base area. Brakes popping and scrubbing, wheel base makes a scrubbing/cracking noises, and there was a whining noise while slowing at stops and in parking lots. They have replaced a map light. My sliding doors have stopped working once but the problem has not occurred again to take to the dealer. At a red light when it turned green I went to go and the engine cut off would not restart immediately. Luckily no one was behind me and no oncoming traffic. I was on a hill and able to roll to the side and put the van back in park to restart. 08/11/05 took to dealer ship and they performed a computer flash update and listed a label aut and label gen part. Here are the service dates when I took in it each time to complain about steering and driving noises. 08/04/05 took to dealer ordered parts serviced on 08/11/05 replaced power steering reservoir. 11/17/05 replaced rack and pinion. 08/16/06 took in brakes starting making noises told we had 20% left at 16,812 miles they told us to replace the brakes. 08/16/06 also had them look at the same noise as before and they lubed/greased strut dust covers. 11/08/06 took back for same noises and they replaced the sway bar links found my steering fluid low, replaced fluid and stated they could not find any cracks/leaks. I am still hearing noises come from the right front wheelbase. The power steering fluid has fixed the whining noises as of today. The brakes are not popping. They said the sway bar links fixed the popping.
The contact stated there have been problems with the brakes since he purchased the vehicle. He felt a jerk while driving the vehicle. He pulled off the road and found the back wheels locked. There was smoke coming from the rear passenger side wheel. The dealer made several attempts to repair the vehicle. The repairs consisted of: Bleeding of the brakes, replacement of the master cylinder, and replacement of the air bag wiring. None of the repairs have corrected the problem.
A D V E R T I S E M E N T S
- Livingston, TX, USA