This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the evening of 03/04/2021 @ 9:00pm. Whilr driving home from the grocery store doing approx 35 mph, my van suddenly lost all power and ability to use power steering and use of brakes. I had my children in the vehicle at the time and they were able to help me get the van out of the travel lane and safely into a parking lot. Van did not want to start after cutting off the ignition switch and cutting it back on. When I restarted the van it wouldnt accelerate passed 15mph with the pedal all the way down to the floor then it constantly stalled out 8-10 times the last mile from home.
On 01\02\2020, the ABS, brake, and traction control warning lights displayed on the dash. Now into winter, the vehicle no longer has traction control and ABS. Diagnostics reveal that the ABS module has proper powers and grounds even under load. So far, the only problem is the ABS module has a problem with communication, diagnosed at the local independent repair shop. So far the vehicle is not repaired, and continues to be operated with the ABS and traction control out of operation.
Stopped at the traffic light and proceeded through the intersection. The vehicle was in motion and suddenly accelerated. Tried to slow the vehicle down using the brake pedal which would not engage or press down. Car continued to accelerate faster. Continued to try to break the car and slow down. Brakes did not respond. Tried to change the gear to neutral or park. Car kept accelerating. Pulled off the road into the curb and through a fence. As the car was approaching the building at high speed. Turned the car off and it continued into a concrete block commercial building and bounced back about 15-20 feet and stopped at that point. Front-end damage to the car. Knocked concrete block wall and door down. Blessed to be alive. Car was totaled. Also, the air bag did not deploy. Police said that the throttle must have been stuck open.
Last night - for the 4th time now - after filling the tank at the gas station, my car just died. The first 3 times it was when I stopped at the stop sign leaving the gas station parking lot. Last night, it was after I was out on the main road and in heavy traffic. It was stop and go rush hour traffic, so I was thankfully only going approx 15-20 miles an hour. Power steering was lost, brakes were practically non existent. Barely managed to pull off into a parking lot and was able to set the parking brake to finish stopping. Once stopped and in park, was able to start it right back up. Every time this has happened it has been right after fueling up. I never thought much about it the other 3 times, but this time was different, and very dangerous. I was almost hit from behind because I instantly lost power, then I almost hit another car to my left because of the unexpected loss of power steering. I could hardly manage to get into the parking lot and almost hit the curb/sign/another car. Was scared to drive home the rest of the way. Now after reading the other posts here, I'm afraid to ever get gas again!!! this is unacceptable Dodge...you obviously know about this problem and do not care about your customers. Well, this is one customer you will never have again. I'm in the market for a new car, and guess what will not be sitting in my driveway ever again?
The contact owns a 2005 Dodge Grand Caravan. While driving 25 mph, the front driver side rotor fractured from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the front driver side rotor, struts, and hub needed to be replaced. The vehicle was repaired; however, the failure recurred on the front passenger side of the vehicle. The vehicle was taken back to the independent mechanic who diagnosed that the front passenger side rotor, struts, and hub needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Detriot , MI, USA
Search CarComplaints.com for these popular complaint phrases...
First and foremost, I see 822 previous complaints (most refer to the exact same problems) with no sign of any intent by the NHTSA-ODI or the manufacturer to respond and/or rectify this situation. Electrical problems: Vehicle repeatedly loses power and stalls while driving. Power door locks stopped working completely from both interior switches and the key fob; will not lock or unlock any of the 5 doors from interior. Manually able to lock and unlock doors individually. Unable to lock back hatch with key fob or from inside vehicle therefore, vehicle remains unlocked. Both power sliding doors and power hatch stopped working. Other mechanical problems: Vehicle shakes uncontrollably when applying brakes downhill; new brake pads installed, problem still exists. My neighbors had the exact same problems with their 2005 town and country. Bottom line: This is a widespread safety issue that requires immediate action. Unfortunately, as you can clearly see below, it is highly unlikely that any of us will ever see a response by the manufacturer, NHTSA-ODI or anyone else for that matter. The manufacturer has no intent to admit responsibility and help consumers resolve this issue. Without action by the NHTSA-ODI we as consumers do not stand a chance in solving this problem.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that a loud noise emitted outside of the vehicle while driving approximately 25 mph. Upon completing a turn, the vehicle began to wobble violently as the passenger's side of the vehicle slightly collapsed to the ground. The vehicle was towed to an independent mechanic, who stated that the front axle was fractured and the frame was completely rusted. The axle was replaced. In addition, the brakes would not respond whenever depressed. The manufacturer was not made aware of the problem. The approximate failure mileage was 83,000.
Left rear brake line has broken in the same place as the previous 2 lines broke. I am looking at a fourth brake line in two years! these brake lines are factory parts with identical defects in the welded steel line.
Following the advise of many whom have posted on the following website; autoforum.classifieds1000.com/Dodge-grand_caravan/2005_dodge_grand_caravan_random_headlamp_issue?pg=3. I am also experiencing problems with my Dodge Grand Caravan. I am currently experiencing problems with the headlights; they shut down by themselves while I am driving. I have also experiences problems with the brakes lights, power windows and the passenger sliding doors. I cannot use the sliding door behind the driver side. It had been permanently shut for the last 3 years, since the last visit to the Dodge dealership in miami, Florida. They did a dreadful job.
I have an SXT version of this minivan. While replacing the disc pads I found that the parking brake cable on the rear driver side is worn almost in two. I checked several of my neighbors vehicles and found only the SXT versions with the rear sway bar seem to be affected. The SE version did not have a rear sway bar. The parking brake cable is routed between the fuel tank and the sway bar and it rubs on the sway bar with any movement of the vehicle. This will cause two problems; 1) the parking brake will fail or only be applied to one side. If the vehicle is raised on the passenger side and the parking brake has failed and the wheels are not blocked, the vehicle could roll off of the jack. 2) the severed part of the parking brake cable could damage the wheel brake line and cause it to rupture resulting in total loss of all brakes.
A D V E R T I S E M E N T S
- Lenoir, NC, USA