This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the rear underbody air conditioning lines were leaking and were compromised at the seal plate junction, causing freon to leak. The failure was preventing the vehicle from producing air conditioning in the vehicle. The manufacturer and dealer were contacted but did not assist the contact. The vehicle was not repaired. The failure and current mileage was 85,000.
The contact owns a 2005 Dodge Grand Caravan. While driving 65 mph the air conditioner began blowing hot air due to the air conditioning unit. The vehicle was taken to the dealer who stated that a stone hit the compressor and caused the antifreeze leak out. The failure was repaired at her expense for $700. The failure happened previously due to the road conditions such as a stone from the roadway hitting the compressor while driving. The failure mileage was 64,000. Updated 12/08/10 updated 12/13/10
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the brakes have been repaired five times. The rotors have been turned once and replaced twice two months ago. When the complaint was filed, the rotors needed to be replaced again. The dealer stated that the failures are caused by "faulty" driving. Chrysler has not been contacted. The air conditioner malfunctioned three times and was repaired. Every season the air conditioner malfunctions. The rear hoses were replaced twice along with the compressor. The power locks on all of the doors were defective. The passengers were unable to open the door although the door locks were in the unlocked position. The passenger front windows started making a clanging noise when it was opened and that was repaired. The failure mileage was approximately 9,000. The current mileage was approximately 83,000.
2005 Dodge Grand Caravan, 71,000 miles, air conditioning stop putting out cold air - no leaks but compressor started to make noises and seized, shut A/C off just in time before the compressor pulley burned thru the one belt that drives everthing - this could be a safety issue if out in the middle of nowhere.
Reference to case with sway bar bushing problem ref. Number 10173990. I had the same problem with my 2005 Grand Caravan with 25000 miles on it. I took it to the dealer and they repaired it no problem at no cost. Then on 23 Nov 2006 my van just died. Battery was dead. Would not jump start at all. Towing service could not jump start it either and said something major was wrong. They towed to dealer in shreveport on flat bed where they said the battery was bad. But the good news they said it was all covered under warranty. And they also told me everything from front bumper to rear bumper is 100 percent covered under the warranty for the first 3 years/36,000 miles. So I don't understand why the dealers are so inconsistent is warranty repairs. It states in the manual what is and is not covered and to sum that up anything that shows any sign if hitting a hazard in the road is not covered. Maybe we should start a class action here.
A D V E R T I S E M E N T S
- Independence, MO, USA