This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the power door locks failed to operate as needed, without warning. The contact also stated that the driver's side door was the only door that could be opened manually with the key. Upon investigation, the contact discovered that upon disconnecting the battery, the system would reset and resume normal operation. The contact attempted the procedure twice however, the failure resumed soon after the reset. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 155,000.
The contact owns a 2005 Dodge Grand Caravan. While driving 25 mph, the passenger side sliding door opened without warning. The contact pulled the vehicle over to the side of the road and attempted to close the door automatically by depressing the sliding door button; however, it failed to close the door. The contact had to close the door manually. The vehicle was taken to titusville Chrysler Jeep Dodge (5600 U.S. 1, titusville, fl 32780, (321) 268-8970) where it was diagnosed that the motor switch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 163,000. The VIN was not available.
The contact owns a 2005 Dodge Grand Caravan. After exiting the vehicle, the contact attempted to lock the doors and the locks failed to engage. The contact had to remove the I.O.D fuse from the fuse box and reset the computer in order for the locks to engage. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.
The automatic lock system on my 05 Dodge Grand Caravan doesn't work, with the key fob or when pushing the automated lock buttons inside the vehicle. The car beeps like it is locking when you push the key fob. However, it really isn't locking. After doing some research, I have found that this is a common issue with the 2005 Dodge Caravan models. That being said, I contacted the dealership & was told that there has not been a recall, because this is "not considered a safety issue." How is this not a safety issue" Dodge, themselves, actually calls part of the automated lock system a "safety feature." The system is supposed to automatically lock, once you reach a speed of 15 mph. Well, this no longer works either. How is it called a "safety feature" when it works, but then it isn't a "safety issue" when it doesn't work" I physically cannot lock the passenger doors myself, when driving. I either have to remember to do it before I leave, make sure the person that gets out does it before they leave, pull over to lock them, or drive with them unlocked. That's not safe! I attend night school & am not comfortable leaving my car unlocked, but it is not as easy to get into my vehicle quickly now. I have to manually open the driver side door (only door that has a manual lock), reach in, unlock the side door, then open the side door, put my things in, lock the side door, close the door, and then get in the front. That is a lot of extra time in a dark parking lot! normally, I would just click the unlock & the open door button on the way to the van, put the stuff in, close the door & go. In addition, if you are a passenger, you have to stand there & wait to be let in. As mentioned, there is no key entry on that side of the vehicle at all. Many times, I am left standing there (with my purse), as my husband walks around to the driver side & lets himself & the kid's in the vehicle.
Door lock system has failed due to computer glitch. From what I have found on-line this problem has been happening for years and should be covered by a recall.
Went to the van and tried to lock the doors but the electronic door locks are not working. I been reading that the system needs a update. Why does the company know that the update is needed but want to make money off of us for their errors.
The automatic door locks failed. They do not lock at 18mph, they do not open or close by button or key fob. Have discovered hundred of complaints about this issue. Dealer data suggests flashing the BCM however not a permanent cure, dealers replacing other parts ie motors, actuators wiring, fraudulently to allegedly repair a known defect in software or the BCM themselves. This is a safety issues and a extreme inconvenience to disabled persons trying to reach door locks inside of vehicles as there are no key options except drivers door and hatch. Hatch cannot be locked when this failure occurs.
Power door locks are not working. Unable to lock or unlock doors with either key remote or button located on the door. This is a concern because the locks do not engage when vehicle is in mode of travel. This first started in August of 2012 with the passenger sliding door and now both sliding door locks are inoperable as well as the trunk hatch. Have tried changing fuses without success. I researched information online and found a site that indicated that a BCM software update could fix the problem but dealerships charge for the update. Should there be a fee involved when this mechanism is secondary to a software issue that creates a safety hazard" because safety issues are at hand should this be listed as safety recall"
The contact owns a 2005 Dodge Grand Caravan. The contact stated that all of the doors failed to unlock with the key fob and the power switch. The vehicle was not taken to the dealer for inspection. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 110,000. The current mileage was 111,000.
The power door locks of my 2005 Dodge Grand Caravan are not able to be opened using the door switch or the keyfob. The only way to open the doors is by manually pulling the lock. Also, once the vehicle is driving the locks do not close at the 18 mph mark as stated in the operating manual. I feel this is a safety issue for myself and my children and would hoe that Dodge values its customers enough to see it as that too. After searching online for a possible cause or cure I stumbled upon a tsb (08-040-04) issues regarding this issue. A simple tsb is not enough to resolve this issue. Customers should not be charged to repair a known problem with a Dodge vehicle.
Power door locks fail to operate either with switches or key fob on some of the doors. Can't get into the vehicle on doors that don't have key holes. Doors don't lock when leaving vehicle parked causing potential theft opportunity.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that the automatic locking system for the doors failed and caused the doors not to close automatically or manually. The contact had to release the ignition off drain fuse to reset the door lock system. The manufacturer was made aware of the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The failure mileage was 163, 00 and current mileage was 175,000.
My vans locks don't work anymore on the remote on by pushing the button but if I charge the battery even if its not dead it'll work for a couple days I feel this should be fixed for safety.
The contact owns a 2005 Dodge Grand Caravan. The contact stated that both the rear driver and passenger side sliding doors failed to lock or unlock. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000 and the current mileage was 135,000.
Electric operation of locks quit and has not resumed. Neither keys remote feature works to lock or unlock the van, although they both cause the lights to flash as usual. Lock switches on driver and front passenger doors also do not work. Manual locking via the old fashioned buttons works ok, as do key locks on rear hatch and driver's door.
The power door locks for the driver, passenger and two side slider doors on my van stopped working. The inside door toggle switch does not work at all. The key fob locking system does not work to lock these 4 doors. The key fob lock mechanism will lock the rear door hatch only. I have the car at the dealer today for repairs. From internet searches, it appears that the company has to do a flash update on the BCM, they are aware of this problem.
The 05 Grand Caravan that I have has the lock issue the buttons inside nor the key fob will unlock or lock the vehicle. So if I were in a emergency situation and I need to lock or unlock my doors I would not be able to in time therefore I think this is a huge safety issue. My father in law is having the same issue with his 05 town and country.
A D V E R T I S E M E N T S
- Florence, MT, USA