This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side seat belt warning light turns on even when there is no one in that seat and the passenger side seat belt releases when there is someone in the seat! adults and older children have put the seat belt in place but the warning light stays on. While driving or sitting still, the seat belt will release at random, causing the passenger to have to click it into place again. When the passenger clicks the seat belt in place and pulls on it, it either stays in position or releases. If it stays in position, then while driving and or parked, the seat belt will suddenly release. When the driver had to step harder on the brake to avoid a driver who stopped suddenly, the seat belt released yet at other times, the seat belt remains in place. It doesn't matter whether or not the van is in gear or parked, or if we're stopped, moving, highway driving or city driving, the seat belt will release at random times. This had happened multiple times since we bought the vehicle, sometimes multiple times in one trip. Other times it doesn't happen at all. The date given is the most recent time that it released on its own. I had been parked and then was backing out of a parking space when my daughter's seat belt (passenger side) released on its own. I stopped and put the van in park then had her click in place again. We both pulled on it and since it didn't release, we continued our trip, praying that it wouldn't disconnect again while we were driving.
I purchased my Dodge Grand Caravan sport 2003 brand new off the lot in Nov. 2002. I kept it in mint condition with all maintenance logs filled out. At the time of incident there were only 95,000 miles on the van. It had never been in a wreck before. On Jan 18 2015 while driving in the mountains I hit black ice and lost control of the vehicle. It flipped front to back, did a 180 mid air, landed on wheels then rolled at least once to the left, landing on the wheels again. The airbags never deployed. My passenger and I both had our seatbelts on however I still lifted up and hit my head on the roof and the windshield. We are still assessing our injuries. I am extremely concerned as to how I lifted out of my seat, basically the seatbelt did not tighten to me. Also why didn't the airbags deploy" has there been a recall concerning the airbags or seat belts or other that I was never informed of"
Driver side seat belt tongue could not be inserted into latch. The latch could not be opened, no matter how manipulated. This is safety hazard as the driver cannot latch seat belt.
While driving 15 mph, the vehicle was involved in a rear end collision. Upon, impact both passenger front and rear seat belts failed to restrain the passengers. This caused both passenger to sustained minor injuries. The vehicle was taken to the dealer for inspection.
- Yorba Linda, CA, USA
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I would like to complain about the Dodge seat belts. With the studies done why Dodge hasn't changed all seat belts that aren't safe or achieved a high safety rating. I have ordered a 2003 Dodge Grand Caravan and I am concerned about the seat belts in the back and middle seats. I would like for Dodge to as an option on new vehicles at the least be able to trade in the 3 seat belts for the 4 Grand Caravan front seat belts.
A D V E R T I S E M E N T S
- Morley, IA, USA