This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On at least three separate occassions, my daughter's gen3 seat belt has unlatched with no apparant cause. My children are 2 1/2 and 4 and the soul purpose of buying the van was to help ensure their safety. If their belts are unlatching for no apparant reason, what will happen in a crash? they certainly will not be protected.
The rear captain's chair passenger seat in a gold Dodge Grand Caravan at advantage rental car near the san antonio, Texas airport has the seatbelt connection on the wrong side of the seat. It lookls like there are two left seats installed. I reported this to the inspector at the office and I'm told he tried to charge us $150 for damages not noted during pickup of the van.
I have a 2003 Dodge Grand Caravan SE with the middle child bench seats. My 4 year old son put his juice cup down between him and the infant seat buckled next to him. The juice cup hit the seat belt release for the infant seat and released it. This is very disturbing that this can happen. If I hadn't heard the click of the release, I would not have known my 4 month old daughter was unprotected.
- East Bridgewater, MA, USA
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- Southampton, PA, USA