This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my 2003 Dodge Grand Caravan and took it into hall Dodge dealership in Virginia beach va for routine maintenance and informed them that my passenger seat belt continuously unlocks itself and has to be checked regularly for security while driving. I took the vehicle in once again for a second time and reiterated that the seat belt was doing the same thing. They told me the vehicle was just over the warranty and would cost almost $300 to repair the seat belt. I told them it was a safety item and to check for recalls. The service guy told me that the bottom locking devise on the seat belt was inoperable and needed to be replaced. Please look into this matter as the seat belt is very unsafe.
- Virginia Beach, VA, USA
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- Virginia Beach, VA, USA