This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The vehicle was taken to a private mechanic where it was found that the transmission control module had failed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 65,000. Updated 4/22/14 updated 04/28/2014
I have had so many major problems with my 2003 Dodge Grand Caravan! I bought it used in 2008 w/ 68K miles. At that time the transmission had already been replaced. I had to replace the entire power steering system ($2000), auto window regulator, ac blower, tires, alternator belt, water pump, etc.the engine light has been on for some time now and mechanic says misfiring spark plugs. When serviced for problem(@ 170K miles) discovered original factory sp still in. Horrible corrosion/build up, had 2 fuel system flushes. Light on again. Newest & most dangerous problems, on multiple occasions now, van has completely turned off while driving, idling, and parked. It happens randomly and unexpectedly. More frequently while at lower speeds or parked but once while I was actually driving. When it cuts off the oil light remains illuminated. The car turns right back on. 5 times while driving 25-50mph has gone into cruise control by itself, and I loose control until it decides to give it back! today, for the first time, after parking and turning car off myself, it would not restart. Ignition not responding, no noise, nothing. Tried to jump it and nothing, notices that lights and other electrical components not effected. Fortunately an observer also happened to be a mechanic, he took out the starter fuse and stuck some wires in the socket and had me turn the key, it started!!! he said that it seems there is an ignition communication problem, a.K.a. computer problem. I have 4 kids that are always with me and this is our only vehicle. If the vehicle is dependent on the computer to function, then I have zero room for communication problems. I have reviewed all of the complaints for this make/model/year, there are multiple complaints that are similar if not identical to mine. I wonder how many complaints have to be filed before action is taken" does someone have to die first"
The main problem was the vehicle not going into gear or moving, plus we notice that on any incline the vehicle will roll backwards if you have to stop at a light. The first problem has been fixed, according to the mechanic there was a leak and the solenoid was replaced. However, we are still experiencing problems with the incline, which they say is normal and the transmission is operating as designed. I totally disagree, I've been driving for a while and only manual transmission react this way on an incline. Thus far the vehicle is still under warranty and there has been no cost. My wife refuses to drive the vehicle after these problems.
- New York City, NY, USA
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- Norfolk, VA, USA