This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Dodge Grand Caravan ES: February 2010. During a recent snowstorm, after using the rear defroster and front windshield defroster and sitting in the van for about 1/2 an hour to de-ice the windows and warm up the vehicle, I pressed the rear window wiper button. The rear wiper started its normal motion and then stops abruptly as it broke through the rear window which shattered into many small eggshell like pieces. There was glass almost all the way up to the driver's front seat. Half the rear window was completely shattered and gone while the remainder of the rear window glass was still attached but shattered into many small cracked eggshell like pieces. It was fortunate this happened with the vehicle parked.
2003 Dodge Grand Caravan sport. Undercarriage and rocker panels are severely corroded and holes forming throughout the bottom of van. This van is too new to have this severe of corrosion. Could exhaust be leaking in van and pose hazard while we drive also, van will not pass Massachusetts safety inspection so either it has to be repaired or scraped.
About the beginning of October we noticed the passenger floor area began to have white spots. I tried vacuuming the area but the spots quilky reappeared and grew larger. Then I realized the spots were mold. Yesterday, I pulled back the carpet. To my horror, the underside of the carpet was engulfed in a white fuzzy mold. The mold was growing in the carpet, the underlayment and up the underside of the dash to a round plastic area. I believe this is either for the ac or heater or both. I'm sure this is from some type of water leak as from time to time passengers would say the floor area was wet. For some time, my family has been complaining about getting sick every time they ride in the van. I believe the mold is the culprit.
Incident #1: 1. we were returning home from a weekend visit to Iowa. We had been traveling about 5 hours. We were slowing down to exit off highway 212 near glencoe, mn. 2. the passenger side window exploded at about 4:00 pm as we were slowing down to make our turn. Glass was spread throughout the inside of the vehicle (2003 Dodge Grand Caravan) and chipped the paint along the side of the van. 3. the window was replace by our insurance company (progressive) and the van was repainted and detailed (vacuumed) to remove the glass inside the van. Incident #2: 1. on the same vehicle (2003 Grand Caravan) a second window exploded on October 7, 2004. This time it was the passenger side sliding door window. I was accelerating into a passing lane East of cokato, mn. 2. the window exploded at 6:45 am. Glass chipped the paint on the side of the van and was spread throughout the inside of the van - again. 3. the side window on the sliding door was replace by our insurance company (progressive) and the van will be painted again soon.
Just above both sliding doors (left and right side) on the drip rail there is aproximately a 3 inch crack in the seam of the sheet metal in a total of 4 spots.the dealer states I will have to wait until 11/03/2003 for them to have their body shop which is not on site have a look at it. I have made known my concerns with Dodge Corp whose number was supplied by the dealer and spoke to teresa whom said all I have was warranty, well my concern is the srtucture of the roof one, two is the water entering the inner sheet metal parts of the vehicle after all as they stated after the 7 years they are done with the warranty. It would seem to me that they know there is a problem and as a customer who stills owns a 1994 Grand Caravan with 155,000 miles on it I wish to keep my new vehicle. I am not asking for a new roof as was asked by the dealer just a little assurance that if in 7 years and 3 months ect. If the vehicle rots from this factory defect why should I be liable for the repair if it is a factory defect. As I also said what about the structure and safety from this problem there has to be a reason why the seam is opening up.
- Bergenfield, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
On a 2003, grand, Caravan just above both sliding doors on the drip rail sheet metal was raised, and the chalking was cracked which permitted water to enter the interior sheet metal. This caused corrosion. Dodge corporation stated they would only chalk it again, and would give no further warranty for corrosion other then what was offered. These were obvious stress points. Also, right side door did not automatically close all the time. It cycled 3/4 of the way and opened again. Driver's door if closed after using the automatic lock button would unlock when closed.
A D V E R T I S E M E N T S
- Clifton, NJ, USA