8.4
pretty bad
AC / heater problem
This is our second Dodge Grand Caravan we've owned. Up until now we have been extremely happy with the vehicle and the maintenance we've received. I noticed water on the passenger floor board after one of my children had left a water bottle in the car so we assumed that it leaked. We had the van completely detailed and the carpet cleaned; days later it was soaked again, so much so that it doesn't dry. Uggh!
- paulinusmc6, Kailua, HI, US
We just noticed that the passenger side floor is soaked with water. I see others are having the same problem. Is there a simple do-it-yourself fix or does it require a dealer to fix?
- James H., Decatur, MS, US
The a/c has drained into the interior of the van it has continually soaked the carpet. When I pulled it up to look under there, there is now mold all over the carpet pad. This can not be healthy for my family. I had a mechanic tell me it is not just a hose but the seal is bad and was most likely a factory problem. This is not something that miles on the vehicle will make go bad. I want to know how many others have had to deal with this and how it is fixed?
- Rachel M., House Springs, MO, US
The real problem is that there is no way to tell how long it's been leaking, as the padding of the carpet absorbed the moisture for quite some time before it became noticeable. Once the carpet was pulled back you can literally wring the water out of it. To make matters worse, there is no visible source of the water. Not sure what remedies may have as bought the vehicle from dealer 1 month ago, and are being told it is out of warranty. From the amount of water, I have no doubt its been an ongoing problem.
- David B., Port Charlotte, FL, US
A D V E R T I S E M E N T S
We started noticing water on the passenger side of the vehicle. I tried to clean it up thinking that a water bottle had leaked, but found that it was much more extensive than I had thought. I observed it for a while and realized that it mostly happened when we drove for a while with the AC on. I finally took it into the Dodge dealership repair. I had an extended warranty, but they didn't pay for most of it. It turned out that the AC drainage hose was somehow draining into the passenger side foot area instead to outside the car. It took a day to fix and when they got done the extended warranty cover all but $200'ish of it. It was very frustrating, and we even had a little bit of white crystallizing (what I think was freon) forming on the floor as well. Since they fixed it we have not had a problem with it leaking.
- stephaniep, Augusta, GA, US