This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Caravan. The contact stated the doors could not be opened automatically or manually. The vehicle was taken to a local mechanic who stated that the doors had to be taken apart in order to locate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current miles were 77,000. Updated 07/27/11 the consumer stated the radiator cooling fan broke, the steering wheel column came off while driving and was incorrectly fixed at the dealer. The electric tail gate doesn't work. One of the tail lights came off while the vehicle was in motion on the interstate, the headlights had to be replaced the left nd right window regulators broke, the fuel pump broke off and the ABS sensor was faulty and had to be replaced. Updated 08/01/11
Power windows on driver and passenger side intermittently stop working. Problem has been presented to authorized dealer without repair due to problem not being present when brought in.
During the three month period immediately following the purchase of the vehicle, consumer experienced multiple problems with the electronic system that controls the bilateral sliding power doors. The doors open or close without any effort by anyone activating the mechanism that controls the door. On occasion, the right door will not open or close when the mechanism is depressed. When the power door is open it cannot be closed without multiple attempts to depress the electronic buttons.
- Mebane, NC, USA
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- Lakeland, FL, USA