This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a 2002 Dodge Grand Caravan at around 87K in 2004. At the time I was aware that there's a knocking noise under the hood. I thought maybe due to the high mileage. I've been a local dealer for regular services since then and no one ever told me there's a problem with this. Until around September I went to the deal had transmission fluid changed and a person from the service department wanted me to replace sway bar links and bushings for my vehicle. I didn't know what was this all about so I asked a list of parts that he required me for replacing. I went home and did some research on these parts and found many owner of this cars complaint about a knocking noise from this model. An owner was told to replace his sway bar links and bushings and he did what was told but the noise is coming back after 6 months. My co-worker bought his Chrysler Town & Country (2002 model), which is the same model as Dodge Grand Caravan around the same time (2004) I bought mine. It's mileage is around 30K. He gave me a ride just 2 weeks ago and I found that it has the knocking noise too. My worry is will this a safety issue or not" I'm sure this is a manufactured defect from daimler Chrysler and just wondering why DC isn't recall this model for having the problem fixed? * this should be a all year round incident excepts summer (why").
- Hilliard, OH, USA
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- Stamford, CT, USA