This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The middle row seat belt and all the third row seat belts would come undone while driving or not driving. The release button stick too high up, any pressure causes the button to release the claps. The dealer was notified.
I am concerned as to the safety of the gen3 seatbelts in my Dodge Grand Caravan. I believe they should be replaced as unsafe but am forced to pay my dealer to do it.
On 4/17/02 I purchased a new 2002 Dodge Grand Caravan. This vehicle had been in the shop several times since the time of purchase. This time it was the airbag light again. According to the dealership, airbag diagnostic tests were performed and the left front seatbelt tensioner circuit was reprogrammed. I informed the mechanic that the second row seatbelts would not "lock" when you jerked on them, but according to the mechanic they were "operating normally at this time". I also had to have them look at the rear liftgate again. Per the dealership, the codes were reprogrammed again.
The rear seatbelts on the rear bench of our 2002 Dodge Grand Caravan do not stay latched on our carseats. In June of 2003 I notified Dodge and they stated they had not received any complaints regarding this issue. They now have my complaint - referral #11380233. The rear bench is also not latch equipped but does have one rear top tether anchor placed in the middle. I have 3 (soon to be 4) children in carseats. I was under the impression that all seats were to be latch compatible in all positions. As for the seatbelt issue, the dealer claimed ignorance to the internet so I have printed off the stories on unsafebelts.com to take to them today when I go to pick it up. They claim they have not been able to trigger the response - but then they didn't try to buckle in one of my many carseats either so they will be doing that today.
My seven year old daughter was exiting our 2002 Dodge Grand Caravan when her foot slipped through the safety belt strap. The strap was located next to the sliding door of the passenger side of the car. The strap was in it's storage position, but was clearly still in the way of her stepping past the middle passenger seat as she exited from the rear seat of the vehicle. Since the strap "looped" around her foot, she then tripped and tumbled out of the sliding door side of the vehicle. I witnessed everything--any taller: She would have struck her head on the door of the car. She actually fell out the sliding door area and scraped her arms pretty good. I was sure she must have broke both arms the way that she fell. But, we were lucky this time. There must be a better way to mount those safety straps to avoid this type of thing. When the passenger in the middle seat is strapped in, it is even worse as each passenger passing to the rear seats must walk over or under the straps as well. In this case, however, she was the only passenger and the "resting" strap still caught her leg as she exited the vehicle. Clearly not safe in my opinion. Just thought I'd pass this along.
A D V E R T I S E M E N T S
- Galien, MI, USA