This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/25/2010 my family and I was driving in our 2002 Dodge Grand Caravan sport, VIN # [xxx]. we slide on ice and snow going down a hill and at about 35-40 mph we smashed into a tree head on. Both airbags failed to deploy and both front seat belts did not lock. Lucky no big injuries. The whole front end, metal bar, radiator, hood and frame were all damaged. If the tree would have been any larger, we would have had serious injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2002 Chrysler Grand Caravan. While the vehicle was idling when the driver got into the vehicle, the passenger airbag deployed hitting the passenger in the face. The passenger was elderly and had a mental disability and suffered great emotional trauma, however he did not sustain any injuries. The dealer was informed and they stated that there was nothing they could do and there was no one they could call and file complaint. The approximate failure and current mileages were 80000. The consumer stated the indicator light never illuminated to indicate there was a problem. Updated 07/08/10.
I have a 2002 Dodge Grand Caravan where the air bags:frontal:sensor/control module light is on. I have seen recently where there has been a recall on 2005-2006 Dodge Grand Caravan with the same problem. I have contacted Dodge (thru their web site) and never received acknowledgement of my complaint.
The contact owns a 2002 Dodge Grand Caravan ES. On May 13, 2007, the contact's vehicle was rear ended, forcing her to crash into another vehicle at 45 mph. The front passenger side was shoved into the other vehicle. The vehicle was destroyed. Both the passenger side seat belt and air bag failed. The engine size and purchase date were unknown. The current and failure mileages were 88,000.
Passenger side airbag deployed with out crash/impact. Driver pulled into parking space and turned off the car. When the key was moved into the off position the air bag deployed.
- Lansdale, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Contact stated the air bag light illuminated intermittently. The dealer replaced the clock spring assembly. This appeared to have fixed the problem. There was NHTSA recall 02V293000 for this make and model, but not for the model year. Updated 11/16/2005 - the headlamps cut off while the vehicle was being driven. The FCM was replaced but now the problem is more consistent with flickering.
During a 40 mph front end vehicle collision front air bags did not deploy. Consumer sustained injuries. Vehicle was towed. Dealership was notified, but did not resolve the problem.
Air bag clockspring has been replaced 6 times. There was a leak inside the vehicle on the passenger's side, a broken chain on the driver's slider door, a hesitation upon acceleration and a stalling problem (possible fuel filter problem), and a grinding noise due to the idler pulley being faulty. The consumer request compensation.
While driving the vehicle was involved in an accident in which another vehicle impacted the driver's side going about 50 mph. The frontal air bags did not deploy which resulted in injuries to the driver. The vehicle was a total loss.
I own a 2002 Dodge Grand Caravan with approximately 11,000 miles. The air bag light has been illuminating intermittently while driving. The car is currently at the dealer for service and they indicated it would take several days to check out the wiring. As an electronic engineer I find this to be bizarre. The car has low mileage and the implication of the days to check response is that there is a frayed wire somewhere as the connector has checked out all right. If the cause is a chafed wire then there is a serious design flaw compromising the airbag safety feature.
The air bags inadvertently deployed while driving causing minor injury to the driver and passenger. The dealer has repaired the vehicle. Please provide additional information.
A D V E R T I S E M E N T S
- Rutherfordton, NC, USA