This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while parked at a stop light white smoke came from the heating vent on the passenger side of the dash board. The smoke began to turn black and flames erupted from the dashboard vent. The contact pulled off of the road. The fire department extinguished the fire however, they could not determine the source of the fire. Prior to the incident, the contact smelled something similar to plastic burning. The contact reported the same smell intermittently three to four months prior to this incident. The dealership determined there was a hose leaking fluid and it was replaced. The contact does not recall the type of fluid leaking or the type of hose that was replaced. The smell continued however, the dealership could not determine the source of the smell. Updated on 05/30/2006.
I experienced ramdom failure of the headlights on my Dodge Caravan. I brought this to the attention of my dealer and they said they "could not duplicate concern". I was told the cause was probably the "front control module" but they would not replace it because they were not positive it was the cause, and because of the cost of the part. After this occured the second time I took it to my own mechanic and he replaced the module at a cost of $307.05. The replacement occured 9/15/2004. I have had no similat problems since the module was replaced. I had purchaced the extended warrenty with the vehicle but I was told by the dealer the module was not covered by the policy. It covers 7 different named control modules but not this one. I called Chrysler and registered a complaint-#12641005.
The dashboard instrument cluster, which includes the speedometer, tachometer, and odometer, keeps shorting out. The turn signals are on the same circuit. This has happened three times in the last month. Initially the shop replaced the fuse. The second time, they stated there was a short in the circuit that had to be repaired. A neighbor of ours who owns a Town & Country has had the same problem. It is hazardous to drive the vehicle without the turn signals, not to mention not knowing the speed of the vehicle.
A D V E R T I S E M E N T S
- Essex Junction, VT, USA