This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Caravan. The contact stated that the rear door handle had melted due to exposure to the sun and the door was unable to be opened. Also, the drivers side of the dashboard had also melted and cracked due to exposure to the sun causing debris to separate from the dashboard making contact with the driver while driving with the windows opened. The cause of the failure was not determined. The local dealer jacksonville Dodge (11101 nurseryfield dr. Jacksonville fl) and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 90,000.
Van was sitting in the driveway when I tried to open the passenger side sliding door. Door will not unlock by pulling up on the actual lock or via the power door switch. It's not a power sliding door. Thought this was an isolated incident when I looked online and saw many, many other folks have the same problem.
My Dodge 2002 Grand Caravan sliding door lock has seized in lock position. This first occurred early in 2010 with the lock sticking in the unlock position. After talking to several mechanics I learned that this is a common problem on Dodge vans. A couple of months later the lock suddenly unlocked and the sliding door starting working again. Now recently the lock has seized only now in the locked position so my children have to exit my vehicle on the drivers side which usually is facing the street. This is dangerous!!!! I went online and googled problems with Dodge vans and found so many reports of the same thing. Please hold Dodge accountable for its actions before ( god forbid) somebody's child gets hurt or worse.
I own a 2002 Dodge Grand Caravan. The drivers side sliding door will not close. This has been happening for some time but after fooling around with it manually and with remote, I could somehow get the problem fixed. Not this time. I went online and found that many others have same problem. I feel this is a recall issue not just a repair. It is a defect by Dodge/Chrysler. My car is totally undriveable because the back door will not engage.
: the contact stated while parked down hill the manual sliding doors slammed shut. The door goes into the lock position but, the plastic mechanism that holds the door locked has a crack which causes the door to slam shut. The dealership has been alerted.
While driving consumer Dodge Grand Caravan will go into neutral. The consumer stated on one occasion, the vehicle was in drive, but it would not move. The consumer had to move the lever a few times in order for the vehicle to move. The consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. The steering wheel pulled to one side and vibrated when slowing down. The rotors needed to be resurfaced. The emission hose and gas cap were replaced. The passenger side door has to be opened and closed several times before staying shut. The oil pan gasket and axle seal were leaking.
I have a 2002 Grand Caravan with dual sliding doors. Sometimes, the doors do not detect an obstruction and attempt to close anyway. Yesterday, my 3 year old daughter received minor bruising to her waist after climbing out of the van while the door was in motion. The door did not retract until I forcibly pushed the door after seeing her in distress. It did not retract after sensing her torso in the path. She was ok but received a bruise on each side of her waist (door and van body contact). I had to use unnecessary force to force the door open and doing so disengaged the automatic closing mechanism which required a manual closing afterwards. This has happened numerous times but has never resulted in an injury until now. The dealer says that a certain amount of resistance is required for the autoreversal to activate. Evidently it requires more force than my child's body. This is unacceptable.
Both power sliding doors will not stop when consumer puts hand in path of door at bottom, it shuts automatically. Dealer admitted they are made this way. The slot at the bottom of the sliding door was wide and could catch hand or foot of passenger.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA