This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had numerous problems with the veh since it was purchased new, May 2002. Veh has a rough idle while stopped in gear, dealer states they are waiting for a computer update. To date still have problem. Problem with starter, same grinds on first start in extreme cold weather. Dealer replaced 2 starters and flywheel. Problem with trans, hard bang felt when slowing up between 8-5 mph. Said problem is intermittent and dealer has not driven veh long enough to get condition. Dealer has replaced numerous parts of trans, problem still exist. Car has been in several times for power steering leak and vibration. Numerous parts replaced. I have contacted Chrysler and spoke with the district manager and advised him of all the complaints with veh and problems that still exist. I told him I did not want the veh. He advised me he would look into my file and call me back.its been two months and I have left him several messages and he still has not returned my calls. His name is [xxx]. Chrysler has left me no choice but to file the lemon law. As of today I am waiting for a hearing date too be set. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Croton, NY, USA
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- Croton, NY, USA