This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The check engine light came on. I had it checked and was told that it is a computer failure. (PCM has failure.) the van only has 59,000 miles on it. The Dodge dealership says PCM is not covered under warranty and there is a $900 charge for replacement. The van has been serviced regularly and I feel that something this essential and expensive should not go out on a van this age with this mileage.
2001 Grand Caravan sport, consumer says headlights flickered unpredictably. Engine ran rough, and battery light came on. This happened at night at least once a month. Took vehicle to dealer, who checked the van but could not duplicate the problem, no fault codes found in computer, updated PCM. Vehicle was serviced regularly. Problem began not more than a month after purchasing van. The problem still persists periodically.
Dodge gc 2001 stalled while in motion with no warning during a very heavily traveled area in a school zone with many potential hazards. Luckily I was only going about 10 mphs and coming to a stop. I interrupted flow of traffic at time of failure and when the tow truck came. A police officer helped direct traffic. Mechanic said leak detection pump went out which caused the PCM (power train control module) to short out. This PCM controls many electrical elements. The engine light is on, the speedometer and passenger window doesnt work and I am told that several systems could fail but it is driveable. I have searched many dealerships in many states with all the same answer. The part I need, the PCM, is on national back order. There are none available in the us. This is the only vehicle I have to Transport my children. I contacted DC Corp and they will not tell me if it is safe to drive w/ a faulty PCM. It has been 3 weeks and my van is not fixed. I am at their mercy and they have denied responsibility as well as a rental request until my van can be fixed properly. "unfortunately, your request for a rental vehicle has been declined." They claim "we are unable to be of assistance in expediting parts that are not on order" the part has been ordered. Again I questioned the safety of driving the vehicle with a faulty PCM with no answer as of yet. Their are over 250 PCM's on back order.
- Chattanooga, TN, USA
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- Watkinsville, GA, USA