This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2001 Dodge Grand Caravan in August of 2005 with 73K miles. Vehicle smelled musty (stagnant water). Three trips to shop to diagnose and fix sway bar link, bushing, strut and strut mount problem to cure a clunking sound on front end. Transmission slips out of gear to neutral at whim. Also, shifts through first 3 gears (automatic) at whim causing vehicle to lurch. However, shop cannot duplicate these problems or the problem with my non working cruise control. At this point, I have spent a lot of money for non-diagnosis. The dealership charges everytime for not being able to find the problem. They say it is fine. I tell them that it is not fine that they just can't find it. I am disturbed by the number of posts re: To sway bar problems and transmission problems and the fact that no one is holding Chrysler/Dodge accountable. Will it take a number of deaths to determine that this is a real safety issue? I implore you to investigate these problems along with the water issue. So far it caused my blower resistor to short out and need replacing. I had no heat in below zero weather.
- Dummer, NH, USA
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- Dummer, NH, USA