This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle began to vibrate and make noise when steering. Problem attributable due to loss of power steering fluid caused by cracked/broken hoses in the power steering system.
Recently my power steering started making a noise when I turned. The van has 38,000 miles on it. When the dealership refused to look at it under warranty I called diamlerchrysler and complained. 2,000 miles over warranty should not prevent them from fixing a problem with the steering! diamlerchrysler authorized the repairs at no cost to us. The dealership told us later that there is a know design flaw with the reservoir, but no re-calls have been issued. We were lucky, the problem occurred close enough to the warranty to get diamlerchrysler to pay, but I personally feel that known flaws should be fixed at the company's expense.
The power steering started making noise when our 2001 Dodge Grand Caravan was at about 50000 miles. We took it to 2 places and both said it was the power steering. We had it replaced but it still makes noise, still shudders when going low speeds, etc. We noticed that someone else on your website has had the same problem but was told since it was out of warranty Chrysler wouldn't fix it. We agree that there is a serious design defect problem and Chrysler needs to recall and fix it!
- Orting, WA, USA
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- West Hartford, CT, USA