This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact stated had ignition problems with the 2001 Dodge Grand Caravan. When he tried to start the vehicle couldn't get the key to turn in the ignition on a number of occasions. He contacted the local dealership, and was informed that there had been a number of calls on the same problem with the same vehicle. The contact was informed to take something heavy and tap on the key so that the cylinder could connect with the key. The contact called the manufacturer, and they urged him to call NHTSA. The current mileage was 59800, and the failure mileage was 59700.
- Uniondale, NY, USA
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- Uniondale, NY, USA