This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The low-back bucket seats in the 2001 Dodge Grand Caravan are very high and tilted (higher at the knees than at the spine) to the point that it is very difficult for an average-height woman to reach the accelerator without moving the seat all the way forward. (at which point the steering wheel is almost touching the body, the elbows are pressed into the seat back, and the knees hit the steering column when braking). When the seat is at a comforatable distance from the steering wheel, I cannot rest my heel on the floor, but have to drive with my toes only. The high-back bucket seats I tested did not have this problem. They were lower in the front (perhaps overall). The seat is so high that I (at 5'3") must duck my head in order to enter the vehicle without hitting it on the door frame.
The transmission catastrophically failed for the second time on an exit ramp. Fortunately, my wife was able to maintain control of the vehicle. The front barke rotors are warped. My wife was informed by Dodge that this shimmy we were feeling as we applied the brakes was the ABS engaging. After taking the vehicle to another Dodge dealership, we were informed the problem is warped front brake rotors. In addition, because the vehicle has over 12000 miles, we now have to pay for the repairs! the leather seating in the rear is 'delaminating.' (I don't know of a better way to describe it). The rear automatic hatch does not automatically open. This too is a recurring problem.
Front seats (manual, not power) are too high and close to dash preventing persons of a height of about 5" 5" from safely applying brakes - very dangerous in that legs are restricted by dash board - causes you to adjust seat to a more back position which simply trades one danger for another. Cannot enter or exit vehicle because inadequate leg room between seat and dash area. Chrysler refuses to acknowledge this problem. It's real! be warned - applies to manual seats - not power.
The front seats are too high making it hard for a woman who's height is 5'3"-5'5" to reach the brake/gas pedals without seat pulled all the way forward therefore not leaving enough room between consumer and air bag. Nlm
- Diamondhead, MS, USA
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- Georgetown, TX, USA