This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
(1) normal usage (2) the passenger sliding door does not latch and remains open. Even after closing by hand. A side effect is that it does not open when the close button is pressed. (3) to fix right now - I have to stop the van, get out, and close a couple of times by hand. Each time you have to check to make sure it stays closed. Now I am paying $320 to have the dealer put in a new latch and electronic switch. The dealer, jolly john, had two of these same failures today! a sevice desk person mentioned he had a similar failure. Seems like a common problem. This is not a cold problem, as our van is in a heated garage and it occurs anytime since October.
- Saco, ME, USA
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- Saco, ME, USA