This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Automatic transaxle: Within the first 5, 000 miles I complained to the dealer about a "jump" in the tranmission. I was advised by the salesperson and service department that is was normal. After driving other 2000 Grand Caravan, I noticed it to be the same.within the following 10, 000 miles the jump still existed and progressively got worse. I again returned to the dealer and again was advised it was normal. After a total of 36, 000 miles, the transmission died. I now have to pay out of pocket for reapirs and want other consumers to know that the transmission sensors and powertrain control modules (PCM) are faulty and could cause injuries if not checked or replaced. A "jumpy" transmission could cause a vehicle to accel or decel out of control. My neighbor's 2000 Grand Caravan transmission sensor powertrain control module (PCM) went out after 15, 000 miles and had to get it replaced. It was not under warranty. He had to pay for the repair out of pocket.
- Sunrise, FL, USA
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- Sunrise, FL, USA