This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
@37,000 miles the transmission failure light came on the dash board and the transmission went into safety mode keeping it from shifting out of first gear. The dealership replaced the module and the vehicle worked ok for another 2000 miles before it did the same thing. The dealership advised it was a different module however (therefore it wouldn't be covered under their repair warranty) the first repair cost $160 and the second one was another $130. The dealership was venice Dodge in venice, Florida
The transaxle in the transmission blew apart in the gear case at 76,000 miles on our 2000 Caravan and nine days after this the left front axle assemble was shot and had to be replaced.
Transmission failure - when placed into drive the gears failed to engage (especially when cold). This van is 2+years old with ~62,000 miles. Fixed at smith brothers in old saybrook, ct and required new part due to the failure of the clutch hub imput which broke down sending metal parts throughout the transmission. (very expensive for a car this new!). I caught this problem early enough to avoid the potential disaster of a high speed failure. In addition, this vehicle does not appear to be able to maintain it's front end alignment. Since purchase the front end has been aligned twice. On 12/20/00 the front 2 tires had to be replaced ant the front end aligned (national tire, niantic ct). This past summer (I don't have the exact date handy) the front end had to be realigned again and I was told that the driver side was way out (auto service of old saybrook, 4 jade court, old saybrook, ct). This issue has caused excessive tire wear but danger was minimized due to regular inspection.
Transmission failure occurred at 58,822 miles on the 2000 Dodge Grand Caravan I own. The problem with my transmission was that the splines of the front planetary stripped because they were made with a softer metal than the underdrive clutch hub. I feel this is a design flaw that daimler Chrysler should address. When I contacted daimler Chrysler, I was told the problem was my fault, because I had not changed the transmission fluid at the recommended service interval, and I was 22,000 miles outside of warranty. However, there is not a transmission fluid I am aware of that will make those splines stronger.
The automatic transmission pan was leaking. Consumer had vehicle checked by a mechanic, who indicated that this was a result of the transmission pan being made with silicone. The mechanic also stated that this is a common problem with these make/model vehicle.
- Eufaula, OK, USA
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The transmission on this van suddenly went out while I was driving over railroad tracks. Fortunately, I was able to get the van off the tracks before the train came by. The van was towed to the dealership who accused me of not properly maintaining the transmission. My husband takes care of the maintenance on this vehicle and followed the manufacturer's instructions. There was never any indication that there was a problem with the transmission prior to it's failure. The transmission shop has stated that the cooler on the transmission causes a backflow of fliud in the lines forcing the torque converter to drop metal shreds into the transmission. Their opinion is that the failure was caused by a Chrysler design flaw. Just from the little bit of research we have done on car point, it is very common for the transmissions in these vans to fail before they reach 50,000 miles. I was lucky that mine lasted until 60,000. I have had several problems with this minivan, including a dashboard melting over the airbag and a belt needing to be replaced 2X already and quite possibly a third now. Chrysler refuses to stans behind these vans because they are out of the mileage warranty and it's not right. There is an obvious and chronic problem with these minivan transmissions that needs to be fixed. Another mother may not be so lucky and get her van off the railroad tracks when the transmission. Dt fails.thank you for your time and consideration in this matter. I look forward to hearing from you.
Van drops into nuetral when driving, dealer can't find anything, Dodge won't do anything. Been in shop repeatedly. Not repaired gointto kill someone nearly rearended.
The transmission has been repaired twice. The first incident was at 32,716 miles. The symptoms at this time was a transmission slippage when at idle (and a grinding noise) and a hesitation to go into reverse. The transmission was rebuilt at the dealership (seals replace). After driving approximately 200 miles continuously the transmission suddenly failed with no prior warning while driving 65 mph. We were barely able to pull off the highway in heavy traffic. The transmission has been replaced with a new one. How can a vehicle go through 2 transmissions in 33,000 miles? I had my family (including 2 children under age 2) in the car during this. We went from 65 mph in heavy traffic in the middle lane to 20 mph in less than a 30 seconds with the RPM's redlined. We were lucky not to have been in an accident.
While traveling at approximately 25 mph vehicle suddenly threw itself into park and brought vehicle to a complete stop. Dealership could not reproduce problem with vehicle, and informed consumer they could find nothing wrong. Please provide any additional information/attachments.
Our vehicle is on transmission #3 and it is less than 7 months old. It also has a front end suspension problem they haven't been able to fix. It has been in the shop a total of almost 30 days and out of commission for about 37.
When consumer put vehicle in revers it would not move, other times it works, this has happened when putting it in drive, as well. Currently, transmission is leaking. Not taken to dealer yet.
The automatic transmission shudders between 45-52 (most pronounced around 48) and did so when I drove the car off the lot new on 1/14/00. When I took the car to the dealer for service I was first told it was tire balance and that they fixed it. It didn't and I brought it back. The service man said it sounded like the torque converter. It was computer tested ok and their mechanic added some liquid to the transmission. I've driven it to fl and back to tn and the problem still exists. The other complaint/defect concerns rusted front end components. Upper and lower control arms left & right, torsion bar and other parts in that area are very rusty. I notice it when I changed oil. I went to another dealer and looked under those vans and found those parts also rusty also on new vans. It seems there is no coating or anodizing on these parts and they are rusting very rapidly. I also noticed rust on the main crank pulley of this new car.
The gears on the vehicle can be shifted without applying the brakes. Owners manual states that gears should not be able to be shifted without application of brakes. Dlr has no recourse.
- Addison, VT, USA
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A D V E R T I S E M E N T S
- Englewood, FL, USA