This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side brake pads wore out prematurely. Vehicle was taken to the dealer three times, where the mechanic replaced the master cylinder and the pads.
Brake light kept coming on, but only when turning left. Took van to dealer where bought new in Sept. 2000 - gupton motors in springfield, tn. Service rep said that's normal and it means brakes need replacing. Replaced brakes. Also, tires don't last as long as they should, even under normal driving conditions. Riding on 3rd set with less than 65,000 miles. Dealer help? yeah, right. What a joke! local independent garage diagnosed current problem as being master cylinder leak. Needs replacing. Contacted manufacturer, but they say they know of no problems relating to this. Particular dealer doesn't care either. Typical, but they should think about future sales to me or anybody I talk to.
While braking at various speeds there was a crack inside the front master brake cylinder. When brakes were depressed brake pedal would go to the floor, causing extended stopping distance.
Brakes on our 2000 Grand Caravan go out on us about once every 3-6 months since we purchased it brand new in July 2000. Master cylinder has been replaced more than once, brakes have been bled, ABS pump has been replaced, and we are now leaking fluid and ready to have it serviced again. This is a family vehicle that I don't always feel safe driving my two small children in. We only have 17,800 miles on the van, I wonder if we drove it more often if we would be in the shop even more frequently.three times I have gone to pull out of my driveway and have almost ended up in the neighbor across the streets yard. The dealership where the van was purchased has not done anything to accomodate us and won't even give us a good deal on a trade-in so that we can get rid of it.
After having the car for a few months my wife started complaining about the brakes. I thought it was her. Eventually she brought the vehicle to the dealer to be checked. They replaced master cylinder 7/31/01. On August 29 2001 she brought it to them again for brake problem. They bled and adjusted the system. On 2/10/02 my wife comes into the door and says she can't drive the car. There is a loud grinding noise. It was towed to the nearest dealer. They said that the front brakes were worn to backing plates and there is no to little tread left on the front tires. We declined them doing the repairs. We brought it to king bear. They told us it needed new rotors. We had them cut the rotors and put new pads on. We brought it back to the dealer we bought it from on 2/20/02. I felt it was ridiculous that the brakes, rotors and tires all needed replacing at 19,000 miles and wanted the brake system checked. They said it is normal brake operation. We bought a Dodge minivan in 1990. We replaced front and rear brakes at 48,878 miles. We put 4 new tires on at 50,000 miles. We replaced front and rear brakes at 82,190 miles. Replaced 4 tires at 108,520 miles. Repaced front rotors and pads at 108,537 miles. My brother has a 1998 Dodge pickup and just replaced the brakes at 48,000 miles. Can you help us? (tiresize: P215/65R15)
- Medford, NY, USA
Search CarComplaints.com for these popular complaint phrases...
Summary: Since November 2000 my 2000 Dodge Grand Caravan has been in the shop 7 times related to the brake system failing. Three of those times the master cylinder was replaced. The most recent occurance was November 16th. They are once again failing. The following is the timeline of repairs: 11/29/00 mckinney Dodge, 15,396 miles, master cylinder replaced, front brake rotors re-machined; 02/06/01 @ 19,224 miles, system "slushy"- brakes bled; 02/28/01 @ 20,334 miles, system "slushy"- brakes bled; 03/03/01@ 20, 527 master cylinder replaced; 04/17/01, benson Dodge, 22,097 miles, system "slushy" brakes bled; 04/16/01 daimler/chrylser contacted, ref # 8524982; 11/16/01 @ 32, 328 miles, master cylinder replaced; 11/16/01 daimler/Chrysler contacted, ref # 9367556; 11/19/01 @ 32,500, returned to benson Dodge, master cylinder leaking fluid; 01/07/02 daimler Chrysler contacted, ref# 9519579. The vehicle is going to benson Dodge tomorrow (01/08/02) once again for the same problem. The brake system is once again "slushy" and the pedal is gradually going to the floor.
Brake fluid leakages due to a defected master cylinder cover. Dealer notified and temporarily fixed the problem until a replacement parts arrived. Two months have past and still no part.
A D V E R T I S E M E N T S
- Matthews, NC, USA