This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front wheel rotors were "pitted and rusted." The consumer consulted three different mechanics until one finally told him the problem was a result of "cheap materials."
Vehicle wheel rotors rusted. The front wheel rotors were "pitted and rusted" prematurely, and consumer received contradicting answers as to why and how this could happen with 27121 miles on the vehicle.
Since April 2000 I have experience probs with front and rear brakes. It began clicking in the rear, I was told by dlr that rotors needed to be replaced. I paid for the replacements. 2 weeks later clicking began again, louder that time. Dlr kept veh sd they couldn't locate prob. So they cleaned brakes and turned rotors. Clicking then began in front of vehicle, only when stopping, and excessive grinding sound began and the veh would wobble when attempting to stop. Dlr adv that it was due to heat"??? so the rotors were maintenanced again. Clicking started again about a month later and continues when stopping as well as a sound of fluid "swishing" and grinding at halt. I am very concerned that the dealership is unable to locate the problem. They keep returning an unsafe vehicle, I am returning to service tomorrow and hopefully will be successful in obtaining full repairs. Chrysler was contacted and basically has been no help. What is the next step if problem continues"
Consumer was traveling about 35mph on highway and went to apply brakes and there was a loud streaking noise. He took vehicle to the dealership. Mechanic told him that brakes and rotors were bad. Dealership replaced the brakes. The customer states that recall on rotors and brakes is over due because the problem had existed and the manufacturer is aware of it since 1996.
A D V E R T I S E M E N T S
- Pittsfield, MA, USA