This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tensioner assembly replaced 4 times within 12 month period. 3 of within 60 days. As a result the shaft and pulley on the power steering was bent requiring replacement. Dodge is aware of the issue and provided a part to hold the belt onto the tensioner. It did not work. The belt has been replaced 6 times under 70K miles. Mopar part warranties have been used, however, $100 deductibles for an extended warranty has been collected 3 separate times. Fortuneatly, to date, no injuries have occurred.
Last night my transmission blew up for the 2nd time. The first time the van was a year old. This time I am past my warranty, but the brakes locked up on me & 2 of my children almost ended up in the pompton water falls. The dealership and manufacturer basically told me "oh well--your on your own." This should not have happened twice in three years.. this is a dangerous situation and I hope you can help prevent this from happening to others... my van was meticulously cared for... this should not have happened!! thank you for any help you can give me..
I have been having a problem with my transmission leaking from the transmission coolant hose. Vehicle was still under warranty, took to Dodge dealer and they replaced hoses and clamps, 1 month later leaking again and they stated that it was probably a bad part. They replaced them again. 1 year later problem returns and now they want to charge me to replace the hoses, the reason this happened according to them was the hose clamps they used. Now they have changed the clamps, this should not be my responsibility to pay for since they are changing a manufacturer's part. This should be a recall.
- Wheeling, WV, USA
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- Katy, TX, USA